Complete Web-based ERP
Experience Everything
at $55/month
See what you need in the FAQ right now.
  • [All Features] What kind of features does ECOUNT have?
    ECOUNT provides inventory, production, accounting, sales and payroll - all functions necessary for a business to be managed efficiently.
  • [All Features] Does ECOUNT provide each menu by individual module or platform?
    ECOUNT is not a package program, rather it is an integrated management program that contains all functions in one system.
  • [All Features] Are inventory and accounting menus linked?
    Inventory data such as sales, purchases can be automatically reflected in accounting side as well. With ECOUNT, connecting dots in bewteen different menus can be an easy job as with minimal voucher entry, it can be shown in multiple menus.
  • [All Features] When can I start using the program?
    ECOUNT is a web-based system so it does not need to be newly developed or installed. You can use it immediately after subscribing from the web.
  • [All Features] Can I use ECOUNT outside the office?
    Sure, just as long as you have internet, you can use all functions without any limitations. Everything can be used anytime, anywhere which makes it easier to share work in real time.
  • [All Features] Our business type is not so common, can we still use ECOUNT?
    ECOUNT already has necessary functions that can be used in all types of industries ranging from manufacturing, distribution, service, non-profit organizations, construction and many more. In addition, you can customize input screens and reports to suit your needs. So, yes, it can be used for all types of industries or business types.
  • [All Features] Can we use input templates and reports that we are currently using in our company?
    Yes, you can easily change input fields and reports. Even though it will generally follow ECOUNT's template shape, what goes inside can be customized.
  • [All Features] Can I use a few menus only?
    Of course, you can hide menus that you do not need or will not be using for now and only use those menus that you will need. Later, when you decide to use the hidden menus, you can take them out yourself.
  • [All Features] Is it possible to share work with our overseas factories?
    You can select language for each ID and since it is web-based you can definitely use it overseas. ECOUNT currently supports English, Spanish, Chinese (Simplified/Traditional), Vietnamese, Japanese, Indonesian and Thai.
  • [All Features] Does ECOUNT provide features to manage quotations and purchase orders?
    You can manage quotation, sales order, shipment, purchase order and job orders to manage each step before reaching sales, purchases and production.
  • [All Features] Can I send sales invoice by email in ECOUNT?
    Of course, all types of reports such as sales invoice, p/o can be sent by email immediately.
  • [All Features] Do you have a balance sheet and an income statement?
    Yes all data in accounting menu are reflected in all accounting reports in real time. ECOUNT provides various financial reports including balance sheet, income statement, fund statement and ledger.
  • [All Features] What can I do if I find accounting and journalizing difficult since it is my first time with accounting?
    ECOUNT's Easy Entry feature makes it easy to enter accounting vouchers without knowing how to journalize properly. Every accounting data that you input into Easy Entry menus will be automatically journalized and reflected in reports.
  • [All Features] What features can I use on the mobile app?
    With ECOUNT's free mobile app, you can use all features of ECOUNT just like your PC version.
  • [All Features] How can I input basic data of our company?
    You can batch upload data with Excel such as customer and item information. Other basic information can be uploaded by batch too.
  • [All Features] Do you provide data backup function?
    Yes. ECOUNT provides Excel backup function, so you can download all data entered in ECOUNT to Excel and keep it.
  • [Affordable ERP] Is there additional charges for add-on menus?
    There is no additional fee for each function. All functions of ERP such as inventory, production, accounting, sales, payroll are offered at a fixed amount, for $55/month.
  • [Affordable ERP] How can you explain for the relatively low price?
    ECOUNT is affordable because we already have all the features you will need for your business, so we do not have to spend extra time developing it.
  • [Affordable ERP] Is there an additional charge for each computer or user ID?
    ECOUNT is a web-based system that does not require installation and unlimited number of user IDs. There is no additional charge for each PC added or user ID.
  • [Affordable ERP] Is there a chance that ECOUNT's fee will be increased in the future?
    None at all. All functions of ERP at $55 a month is a pricing policy that we have maintained for 20+ years.
  • [Affordable ERP] Can I use the mobile app for free?
    Yes, with ECOUNT PC version, mobile app is also free and you can use all features of ECOUNT in your app just like the PC version.
  • [Affordable ERP] Does it cost extra to change the report templates?
    No additional charges are incurred. Built-in self-customizing features allow you to freely modify the input screens and reports, so you can change the templates at no additional cost.
  • [Affordable ERP] Is there another module other than $55/month?
    ECOUNT is a system in which all functions are provided in one program. The pricing policy is fixed at $55/month.
  • [Affordable ERP] Are there any additional costs when using overseas?
    Even if you use overseas, there is no additional fee, and you can freely use it whenever and wherever you need with internet.
  • [Affordable ERP] Is there any maintenance or upgrade cost?
    No, maintenance, upgrade and server management fee will not be charged.
  • [Affordable ERP] Do you have any discount policy?
    When you pay for 1-year-subscription fee, we offer a discount that is equivalent to 1 month's subscription fee. (Annual subscription fee: $600)
  • [Web-based ERP] What are the advantages of a web-based program?
    The biggest advantage is that you can use anytime and anywhere with internet, so you can share your work in real time.
  • [Web-based ERP] Can I use it on my phone?
    Of course. You can use it on any device - desktop, mobile, tablet, etc. - and you can also use ECOUNT app, which is free on your phone.
  • [Web-based ERP] Can I use it overseas?
    Yes, just as long as you have access to internet, you can use it anywhere in the world.
  • [Web-based ERP] Will PC spec matter?
    If you have a PC that can do normal Word or Excel work, it is good enough to use ECOUNT.
  • [Web-based ERP] Which browser should I use?
    Available in all browsers. However, we would recommend Google Chrome because it is optimized for Chrome browser.
  • [Web-based ERP] What if the internet does not work?
    It is extremely rare that there is no internet access. However, if you have a temporary problem with the internet, you can connect your mobile Wi-fi to handle urgent business.
  • [Web-based ERP] I have lost my data because of PC breakdown and viruses. I'm afraid that I will face another data loss.
    Data you enter into ECOUNT is kept in the servers, not in your PC. Even if your PC is broken or gets viruses, ECOUNT will keep all of your data safe.
  • [Web-based ERP] Do I need special network settings to use ECOUNT?
    If you have normal internet access, you can use ECOUNT without any installation or setup.
  • [Web-based ERP] When I used Excel, it was impossible to modify data with my colleagues at the same time. Can we all access ECOUNT at the same time?
    Yes, data entered by each person is reflected in the program in real time.
  • [Web-based ERP] I want to work on multiple menus at the same time, is it possible?
    Yes, you can open multiple browser windows and work on different menus at the same time.
  • [Unlimited Users] Do I have to pay for each user?
    ECOUNT offers unlimited number of user IDs at no additional cost.
  • [Unlimited Users] Can I set different authorization settings per user ID?
    Yes. Authorization can be set differently for each user ID, so entering menus and access to register/edit vouchers can be limited according to each user ID.
  • [Unlimited Users] Is simultaneous access possible?
    Yes. It is recommended to use your own ID for each user in order to check usage history.
  • [Unlimited Users] Can I access multiple PCs with the same ID?
    Yes. It is possible to connect simultaneously with one ID. However, since ECOUNT offers unlimited number of users, we recommend that you make IDs for each user.
  • [Unlimited Users] Can I check an ID's usage history?
    You can check each user ID's login and voucher history.
  • [Unlimited Users] Can our franchise stores use together with us?
    Available because it is user unlimited, you can give ID to all franchase stores without hesitation and you can set up so that only the necessary menu is checked by each store.
  • [Unlimited Users] Can I use it overseas?
    Yes, just as long as you have access to internet, you can use it anywhere in the world.
  • [Unlimited Users] Can I use it on my phone?
    Of course. You can use it on any device - desktop, mobile, tablet, etc. - and you can also use ECOUNT app, which is free on your phone.
  • [Unlimited Users] I want my store staff to view the stock balance of a specific warehouse only.
    You can limit the ID's authorization to view all warehouses and locations and by allowing them to view only what they should be viewing.
  • [Unlimited Users] Can I make multiple administrator IDs?
    Multiple administrator IDs can be made. You can set which IDs will be 'Master IDs'.
  • [Unlimited Users] Can I show only the menu that the users need to use?
    With authorization settings, specific menu can be shown only to specific users.
  • [Unlimited Users] Can I give the same authorization to multiple IDs?
    You can easily set same authorization to multiple ID by using copy authorization function.
  • [Free System Upgrades] Will ECOUNT develop a menu or a function just for our company?
    You can request as a suggestion and we will review its suitability and priority, then decide whether to develop or not. Once development is determined, updates are made at no additional cost and will be available to all users and all companies.
  • [Free System Upgrades] Do you provide feedback on the proposed function?
    An email will be sent to the requestor about the weekly proposal meeting results and the schedule and progress of development if there are any.
  • [Free System Upgrades] Can I see which features have been upgraded?
    There is an upgrade guide menu, so you can check not only the upgrade history but also the past history.
  • [Free System Upgrades] Is there a reason to upgrade weekly?
    In order to provide the best service to our customers, we need to upgrade the system to reflect the needs of our customers.
  • [Free System Upgrades] Can I check upgrade history in other languages?
    Upgrade details are also provided in English, Chinese (Simplified/Traditional), Vietnamese, and Spanish.
  • [Customizable Reports] Can we use input templates and reports that we are currently using in our company?
    Yes, you can easily change input fields and reports. Even though it will generally follow ECOUNT's template shape, what goes inside can be customized.
  • [Customizable Reports] There are certain slips, vouchers and data that only authorized staff should be able to see. Can I set different levels of authorization for each ID?
    You can set different authorization levels for each ID. You can also set authorization for report templates, so that only authorized staff can view them.
  • [Customizable Reports] Can we set different columns and make a variety of different report forms?
    Yes, for each report templates, you can set 50 different formats.
  • [Customizable Reports] How are the reports made? Is there a guidline on how to make a report?
    You do not need to create reports separately. When you enter a voucher, such as sales, purchases, receivables or payables, it is automatically reflected in reports.
  • [Customizable Reports] When I check sales history, is it possible to check the ratio of real sales price to a standard sales price?
    Formula can be set up in reports so you can set up any sort of formula to compare real sales price to standard sales price and calculate amount differences.
  • [Customizable Reports] Can we insert our logo and seals into transaction related reports?
    If you register your company logo and an image of your company seal, you can display it on various templates and reports.
  • [Customizable Reports] We are in export and trading business, can we print out a commercial invoice?
    ECOUNT provides commercial invoice templates that can be sent out to overseas customers.
  • [Input Screen Optimization] Is it possible to adjust or modify input screens?
    Additional input fields are available. You can also modify column names. Even though it does not look like what your company is currently using, all data that needs to be managed can be included in reports.
  • [Input Screen Optimization] Is it possible to add formulas and calculations?
    By applying formulas to the input screen, you can get automatically calculated values.
  • [Input Screen Optimization] Does it cost extra to edit the input screen?
    You can customize it yourself in User Customization menu at no additional cost.
  • [Input Screen Optimization] There are too many features, can we get rid of some menus?
    You can make it look simple by hiding unnecessary menus.
  • [Input Screen Optimization] How many additional input fields can be applied?
    Each menu has different standards but you can add approximately 10 additional input fields per input screen.
  • [Input Screen Optimization] Can I set different input screen for each menu?
    Of course. You can set different input screens for each menu.
  • [Input Screen Optimization] Can I set a specific input field to be a must before saving?
    Yes, with required field settings users must input something in the field before saving. Otherwise you will not be able to save the slip.
  • [Input Screen Optimization] Can I automatically bring customer information when creating a voucher?
    If you set a column to retrieve customer information by default, you can automatically get customer information such as contact number and addresses.
  • [Input Screen Optimization] When creating a voucher, I want to adjust the column width.
    You can modify the width of each column - both increase and decrease - in the input field setup menu.
  • [Input Screen Optimization] We always have a decimal point for the unit price. Can we input decimals?
    You can choose to use decimal point function or not. In addition, you can choose whether to show .0 value or not.
  • [Input Screen Optimization] Is it possible to set the default date of a voucher?
    You can set default date value and set a specific date to be automatically filled into the date field.
  • [Input Screen Optimization] I do not want to see the column for unit price.
    With our input screen setup function, you can hide the unit price column.
  • [Input Screen Optimization] Can I change input order in the voucher input screen?
    Of course. If you specify the input order for each input field, you can use Enter or Tab key to move in that order when creating a voucher.
  • [Input Screen Optimization] Can I check receivables when I enter a sales voucher?
    Yes, you can add a specific field to set the value to be loaded as balance so that the account receivable is automatically calculated.
  • [Mobile App] Is it possible to use ECOUNT on mobile too?
    Yes. You can use all features of ECOUNT on your mobile phone just like your PC, and we offer ECOUNT app for free.
  • [Mobile App] Is it possible to scan barcodes with a mobile phone?
    Yes, with ECOUNT App, you can scan barcodes with your mobile phone camera.
  • [Mobile App] Can I receive real-time notifications from ECOUNT?
    Once you've installed the mobile app, you can receive push notifications on your phone, so you can see notifications in real time.
  • [Mobile App] Is there a difference in functionality between the PC version and the mobile app?
    No, there is no difference in function. You can use all functions of ECOUNT with the input screen optimized for the mobile screen.
  • [Mobile App] Can I use it regardless of mobile device type?
    You can use ECOUNT app on any device with an Android or IOS operating system.
  • [Mobile App] Is it possible to use ECOUNT on mobile overseas?
    If you are in an area where internet is available, you can use it anywhere in the world.
  • [Mobile App] Can I disable the use of the mobile app by user ID?
    You can enable or disable the mobile app settings by user.
  • [Mobile App] Can I opt out of mobile notifications at certain times?
    You can set an non-disturbance time so that notifications do not come in at that time.
  • [Mobile App] I want to use the app to let the store staff put their orders.
    With ECOUNT App, you can enter orders anytime, anywhere
  • [Company Messenger] How many users can use the company messenger?
    ECOUNT offers unlimited user registration. So company messenger can be used by everyone.
  • [Company Messenger] Can I upload files easily?
    You can easily share the files you want to transfer to your chat room by dragging them with your mouse.
  • [Company Messenger] Is the company messenger only available on PC?
    ECOUNT is a web-based ERP program. If you have access to internet, you can have real-time conversations on PC, mobile, and tablet PC.
  • [Company Messenger] Is it possible to search the history of conversation?
    You can search for your conversation history by entering keywords in the chat room.
  • [Company Messenger] The conversation logs are bound to take up quite a bit of storag capacity. What is the setting for archiving messages?
    Archiving of conversations can be set to be permanent or only for a month. Each chat room can be set up and you can permanently save important chat room messages.
  • [Company Messenger] How would you know you received messages in ECOUNT messenger when you are not working on the ERP?
    Desktop notification can be set. Even when you are away from the ERP screen, messages received in the messenger can be notified through notifications.
  • [Company Messenger] Is there a way to make employee management more useful with company messenger?
    First, you can control your employees' laziness during work hours by using an another messenger where chatting cannot be controlled. Also, if you have a chat room that is open for company's important announcements, you can use the 'lock chat room' feature to prevent employees from leaving the chat room.
  • [Company Messenger] Can I download the contents of the chat room?
    You can download the conversation history as a .txt file.
  • [Company Messenger] Can I send and receive files in the messenger?
    You can freely send and share files.
  • [Company Messenger] How long is the duration for downloading the data shared through messenger?
    The downloading period for files holds for 1 week, images for 24 hours.
  • [Company Messenger] Can I create an inventory or accounting slip in messenger?
    Of course. In messenger, you can create and immediately share documents such as stock, accounting, and etc.
  • [Company Messenger] Can you do e-approval through ECOUNT messenger?
    You can create a draft of the e-approval in messenger, and the approver can check the contents of the draft and approve immediately.
  • [Company Messenger] Can I bring the postings in ERP into the chatrooms?
    You can share documents created in each menu with the participants in the chatroom, such as ERP vouchers, documents to approve, and articles written on boards.
  • [Company Messenger] I only want to check the important contents of the conversation, is it possible?
    Yes. You can bookmark chat conversations in messenger and check only the ones you have bookmarked.
  • [Company Messenger] Can I see if a user is not present or busy in messenger?
    Yes. You can easily notify other users by showing your current status in messengeer, such as Away/Out to lunch/In a meeting.
  • [Data Migration & Batch Uploads] Can I upload basic data such as customers and items to Excel at once?
    Yes. You can easily batch upload the prepared basic data using the ECOUNT Excel Uploader.
  • [Data Migration & Batch Uploads] If we want to keep the data entered in ECOUNT separately, do we need to make a request?
    No. All data entered in ECOUNT can be downloaded in Excel form at any time.
  • [Data Migration & Batch Uploads] Can I back up my ERP data?
    Data entered in ERP can be backed up in Excel format.
  • [Data Migration & Batch Uploads] Does the Excel data uploading program have limited number of downloads?
    You can install it on any PC without any limitation.
  • [Data Migration & Batch Uploads] Does it matter if the Excel version is genuine or not?
    If you are using Excel that is above the 2007 version, you can install it. It does not have to be genuine.
  • [Data Migration & Batch Uploads] Can I upload data from other ERP companies to ECOUNT?
    You cannot link third ERP companies data directly. However, you can easily batch register other program materials by using the ECOUNT Excel Uploader.
  • [Data Migration & Batch Uploads] How many uploads can I do at once?
    You can upload up to 300 by using the Web Uploader and 3,000 via Ecount Excel Uploader at a time.
  • [Data Migration & Batch Uploads] Can I edit uploaded customers and item data at once?
    By using ECOUNT Excel Uploader, you can collectively modify the existing registered customer/product information.
  • [Data Migration & Batch Uploads] Can I upload my past documents to ECOUNT at once?
    You can easily bulk upload historical vouchers by Excel.
  • [Data Migration & Batch Uploads] Can all ERP users upload data from Excel?
    Yes. All users can use Excel Uploader. If necessary, you can set permission to restrict specific users from uploading data.
  • [Data Migration & Batch Uploads] Can I upload material from my shopping mall to ECOUNT?
    Basically, you can use the shopping mall management function to automatically retrieve your shopping mall's order history. If you have not yet connected to a shopping mall, you can download the data in Excel form and batch upload it to ECOUNT.
  • [Server Security] Does managing the server require an additional cost?
    Maintenance fees are included in the basic fee, so there is no additional cost.
  • [Server Security] Do I have to manage my server from my own office?
    It is managed directly by ECOUNT, so there is no need to manage it directly.
  • [Server Security] How are servers being managed?
    For the best security, unauthorized people are being kept in the IDC(Internet Data Center) for inaccessibility.
  • [Server Security] Is it possible to manage internal security through IP settings?
    Yes. You can prevent access from unauthorized IP by setting individual IP per ID.
  • [Server Security] Is it possible to manage login history per each ID?
    Possible. You can view the connection time, number of times, and IP address per each ID.
  • [Server Security] ECOUNT will not be hacked, right?
    Until now, there have not been any single security incidents, such as hacking, and all data is kept in the IDC (Internet Data Center), which has the highest level of security. Currently, more than 50,000 companies use ECOUNT.
  • [Server Security] I would like to receive backups regularly, as data may be lost. Is it possible?
    You do not have to worry about losing data in ECOUNT. If you want, you can always back up in Excel form.
  • [Server Security] I know ECOUNT employees can look up our company's data. Can it be limitted?
    Employees can only view a company's data when consulting, after they ask for a permission from your side for access. However, if you do not wish our consultants to look up your data at all, you can dicline their request.
  • [Server Security] ECOUNT is a web page, so it seems to be less secure than being stored on a real server.
    The data on the web page is stored on the web 'server' and the server is stored in the Internet Data Center (IDC), a server hotel with a much stronger security system than ordinary in-house servers.
  • [Server Security] Will the data be deleted once we withdrawal our ECOUNT membership?
    Yes. Data will be deleted when you leave. However, data may be deleted after 3 months from the date of withdrawal in order to restore data.
  • [Data Backups] Do I need to back up my data?
    You do not need a backup because we keep your data securely in ECOUNT, but you can back up your data in Excel form anytime you want.
  • [Data Backups] Is there a separate backup server?
    Yes. All data entered in ECOUNT will be backed up daily. Even if one server fails, we can recover it immediately because the data is stored in 3 databases.
  • [Data Backups] Is the data automatically backed up?
    ECOUNT server is an automatic backup. If you want to keep backup data directly in your company, you have to back up manually at certain intervals.
  • [Data Backups] Can I reset all data?
    You can initialize all the entered data through the administrator ID.
  • [Data Backups] We additionally registered another business and newly added ECOUNT. Can I send the backup data to the new one if I have the same information on items and customers?
    If you download data such as items, accounts, etc., as 'Data Upload', you can re-upload the data without any editing.
  • [Data Backups] When I leave ECOUNT, how long do you keep my data?
    We keep data for up to 3 months after unsubscribing. If you use it again within 3 months, you can use it without losing any of the previously entered data.
  • [Data Backups] Can the entered data be backed up?
    You can back up freely with Excel.
  • [Data Backups] I'm trying to format my computer, do I have to back it up? (Do I have to backup regularly?)
    All data entered in ECOUNT is stored in ECOUNT server, so data is not lost by formatting your PC. Separately, you can download data in Excel form whenever you need it.
  • [Data Backups] Is it possible to back up the drafts?
    Groupware data such as drafts and attachments can also be downloaded in Excel form.
  • [Data Backups] Is it possible to back up the data I entered long ago?
    While using ECOUNT, the data sheet can be backed up regardless of the data type or duration entered during use.
  • [Data Backups] Can I backup ECOUNT webmail too?
    Web mail data can also be downloaded in Excel form.
  • [Credibility/Stability] Is the web-based system secure?
    As much as 50,000 companies are currently using ECOUNT, we are making a lot of security efforts. ECOUNT was certified by ISO27001 in June 2011, one of the most reliable international security certifications, and is being renewed annually through audits. All of the entered data is being stored in a secure IDC (Internet Data Center), which prevents unauthorized personnel and unusual network access.
  • [Credibility/Stability] Is it possible to set security for each ID?
    You can block connections from specific IPs or block the ERP connection itself. The administrator can also check the login history of each user.
  • [Credibility/Stability] Does the server crash or become corrupted?
    Yes. The data you enter in ECOUNT is stored simultaneously in 3 databases. If a problem occurs on a specific server, it does not hinder the use of the program. With the exception of serious natural disasters or warfare, 3 databases can not fail at the same time.
  • [Credibility/Stability] Is it usable without internet?
    ECOUNT is Internet based. If the internet is suddenly disconnected, you can access it on your mobile, or you can input it by using hotspot on your mobile.
  • [Credibility/Stability] Does the update work well?
    ECOUNT always performs free upgrades so that you can always use the latest version of the program.
  • [Credibility/Stability] Is the data backup in ECOUNT working well?
    Data entered in ECOUNT ERP will be stored in different storages on a daily basis for a specific time period. It checks and saves the changes every hour, so it is possible to verify the changes per hour and take action.
  • [Credibility/Stability] Can I download the data?
    Yes. Our client companies can select the period themselves and download the input data in Excel form at once. It can be used to archive backup data on its own, initialize the data, or transfer the data to another system.
  • [Credibility/Stability] Is your customer support good?
    Through Q&A centers, In-field Training, and practice training, we guide our client companies with efficient ways to utilize ECOUNT.
  • [Credibility/Stability] I have lost all my data in my computer due to the computer malfunction or a virus attack. Would that be okay?
    Yes. Because ECOUNT is web-based, the entered data will not be lost even if there is a problem with the PC, such as virus infection.
  • [Credibility/Stability] Is it possible to set anything other than a password, like the mobile lock screen in the mobile app?
    Yes. Fingerprint recognition and iris recognition can also be used to log in on certain devices.
  • [Data Tracking] Can I recover deleted data again?
    Possible. The function to view the history of a voucher separately in inventory and accounting is provided, so you can view deleted vouchers or recover them immediately. Even the history that you canceled remains in History, so you can manage the data carefully.
  • [Data Tracking] Is there a way for a specific user to assign someone as their person in charge and find the transaction details at the time of creation?
    From the history menu, you can assign the final modifier to the ID of a specific employee, assign the PIC to another employee, and find out exactly when they are displayed.
  • [Data Tracking] How long can the data be stored in ECOUNT?
    ECOUNT does not limit the data retention period. Past data after the establishment date can be read at any time.
  • [Data Tracking] Is there a deadline feature?
    The deadline is a basic function, so it is provided of course. There is a function that can restrict the editing based on a certain date, so that the date data can be set and new data can not be entered/modified/deleted. Of course, you can temporarily modify the restriction date and enter the data, or you can automatically change the restricted period date at specific time points.
  • [Data Tracking] I heard from other businesses that they had problems with their inventory when they were trying to adjust it. Is it true?
    In ECOUNT after the inventory adjustment, if you enter the past inventory in/out data, you may occasionally run across the mentioned situation. However, since the function of re-reflecting to that point according to the inventory survey history is provided, the case can be solved with a simple consultation with our staff. Before adjusting inventory, learn the method from the educator or the agent in ECOUNT, and you can proceed with the inventory adjustment work easily and prevent the risk you mentioned.
  • [Data Tracking] I am afraid that the salesperson will download the client data that we have and leak it elsewhere. Is there a way?
    There is a way to block that risk. The first is security settings. It is a way to make ECOUNT accessible only to company IPs or IPs at home of important practitioners and not to access with other IPs. The second method is to give Excel conversion permission separately for each ID. If you want to receive a large amount of data from outside, you need to convert it into Excel. You can assign Excel conversion permission to each ID separately.
  • [Data Tracking] We usually enter or modify datas in the past. Is it possible to check the latest modified data in order?
    Of course it is possible. Inventory/accounting, etc. all data can be sorted by modification date.
  • [Data Tracking] Is there a risk that the data stored in ECOUNT will be altered or manipulated?
    Unless you modify it, it will never happen.
  • [Data Tracking] Can we know if someone modifies a specific voucher, customer, or a unit price?
    You can see the modification history (ID, modification time) of the voucher, but you cannot know which item was modified.
  • [Data Tracking] Can I check the statement history?
    All the documents in ECOUNT can be seen by the ID and time of creation. In addition to entering, you can easily check the changes to the voucher by editing the document and viewing the history of the deletion.
  • [Data Tracking] Can I edit or delete reports while viewing them?
    In reports, hyperlinks make it easy to link to the first input voucher, so you can edit it immediately. Your edits will be immediately reflected in your reports.
  • [Data Tracking] Can I check on one screen without moving the menu?
    Outputs and input vouchers are hyperlinked so that you can see them all on one screen.
  • [Data Tracking] If I accidentally delete a voucher, do I have to re-create it?
    [Restore] function is supported. If you accidentally delete the voucher, you can restore it by clicking the [Restore] button.
  • [Data Tracking] When I close the month, can I set it so that it cannot be edited?
    Yes. You can control the data entered in the ERP so that it cannot be modified after a certain date. Restricted date is possible to view previous data, but it cannot be modified or deleted.
  • [Data Tracking] Is it possible to collectively recover deleted data from the data management menu?
    Data deleted from the Data Management menu cannot be collectively recovered, but the deleted ID and deletion time can be checked.
  • [Notification Options] I would like the person in charge of the orders to know immediately when I enter the Purchase Order.
    If you use the statement notifications setting, you can send a note, SMS, or Email to the person in charge at the same time.
  • [Notification Options] Is it possible to inform the conference agenda in advance?
    It is possible by using the Schedule menu. You can set up a reminder when you schedule an event so that the attendees can be notified in advance.
  • [Notification Options] Can I notify my department immediately when I enter the manufacture quantity?
    When you enter the Product Slips, you can use the notification function to deliver the slip to the person in charge via email.
  • [Notification Options] I would like to share my existing sales slip with my team members. Is it possible?
    Yes. It is possible by using the messenger sharing function, and share it after opening a group chat in messenger.
  • [Notification Options] I am using a board on Groupware. Can I notify my employees by e-mail when I post?
    If you select the 'notification method by e-mail' when you write a notice on board, all the employees will receive an e-mail at the same time you register.
  • [Notification Options] Can I get reminders of the events I have on my calendar?
    If you use the Schedule notification function, you can receive the notice in a few hours or days in advance by mail or via e-mail.
  • [Notification Options] Will the top assignee get the details by e-mail if someone uploads e-Approval?
    When registering e-Approval, you can specify the notification setting by e-mail, and the top approver can check the contents and process approval by email.
  • [Notification Options] When the e-Approval document is complete, can I notify referenced people through the application?
    Possible. When setting the notification, you can notify the application by setting a note and an APP notification to the Cc.
  • [Notification Options] We are a company that produce through job orders. Can I receive an alarm in advance of the delivery date listed in the Job Order?
    When you create a Job Order, you can register the due date on the calendar, and you can receive reminders through the notification settings.
  • [Notification Options] Can I send a notice to my company employee when I enter the inventory slip?
    When you save a slip, you can automatically send e-mail, notes, SMS, and mobile push notifications to your contacts.
  • [Notification Options] The Approver is out of the office. Can the Approver check and confirm my vacation plan?
    If you send an app push notification while you save a slip, it can be notified by mobile even if the approver is outside, and you can proceed to approve immediately.
  • [Notification Options] We applied ECOUNT online order system and opened the site to our customers. Can they notify my employee when they have made an entry?
    You can set up orders for all customers to be sent to the person in charge or to notify the person in charge about the order details for a specific customer.
  • [Notification Options] I have written a workshop post in the Notice board, how can I get the employees to know about the post?
    You can choose notifications when saving notices to send notifications to posters and ccs.
  • [Notification Options] Is there any way I can inform my employees of the order receipt according to the due date?
    It can be delivered via e-mail, SMS, mobile phone push notification via Schedule notification function.
  • [Multilingual Support] What languages are supported?
    English, Chinese (Simplified/Traditional), Japanese, Vietnamese, Spanish, Indonesian, Thai.
  • [Multilingual Support] Can I get customer support in my language?
    Of course. Local branch offices provide customer support, including feature calls, in the language of your country.
  • [Multilingual Support] Do I need to use English in our head office as well in order to use it with our overseas offices?
    You can set the language for each ID, so you can use ECOUNT in your own language.
  • [Multilingual Support] Can I make reports in different languages?
    Possible. You can create and add output forms for each language so you can see the language-specific reports instantly as you type.
  • [Multilingual Support] Can I manage the accounts of overseas branches together?
    Of course. ECOUNT's account code is free to add/modify according to your needs. If you set up your account code to meet the accounting standards of your overseas branch, you can manage it together.
  • [Multilingual Support] Is it possible to communicate with overseas branches through ERP?
    Possible. You can use ECOUNT's messenger and note function to communicate with overseas offices in real time.
  • [Multilingual Support] Are manuals available for overseas branches?
    Of course. Manuals and video tutorials are provided in each language.
  • [Multilingual Support] Is it possible to apply tax laws that are appropriate for overseas countries?
    Possible. You can set the tax rate directly according to local tax laws.
  • [Multilingual Support] Is it possible to write a draft in a foreign language?
    Yes. If you use ECOUNT's groupware, you can create the e-approval directly in the local language.
  • [Business Management] We have other businesses besides corporations. Can we manage them together?
    Of course. You can integrate management by registering a business with a business number in one system.
  • [Business Management] Is it possible to issue tax invoices for each company?
    Yes. If you use the "Other Establishment" supplementary service, you can issue a tax invoice for each business location with ECOUNT.
  • [Business Management] Do I need to sign in separately with Other Establishments services?
    You can log in with one ID and manage it together, and you can put restrictions on places that you can access by ID if needed.
  • [Business Management] Our company does not need to use the "Other Establishments" service, but occasionally publishes the transaction details with other business information.
    You can make changes to the form, so you can create one more transaction statement form so that other business information is displayed to the supplier.
  • [Business Management] Is it possible to sort financial statements for each business operator?
    Possible. You can check not only financial statements but also all accounting books for each business operator, department, and site.
  • [Business Management] Is it possible to login to multiple business accounts with a single ID?
    With multiple sign-in, you can easily link each business's account without having to sign in separately.
  • [Business Management] Can I register an ID for each company?
    ECOUNT can be used to register an unlimited number of IDs regardless of the number of companies, and can be given access to the company by user ID.
  • [Business Management] Can I enter forms, logos and stamps for each company?
    You can use Template Setup to create unique forms for your business, and you can apply logos and stamps for each company.
  • [Business Management] Our company's main office/branch (or region) is different, but is integrative management still possible?
    Even from offices with distance, you can still use ECOUNT when you are connected to the internet, allowing you to manage it in real time.
  • [Business Management] Is it possible to declare VAT for each business site when using Other Establishments Service?
    If you use an Other Establishments service, you can create a tax declaration form for each company. It also provides a total summarization function to collect and review reports.
  • [Widget Features] What is a widget specifically?
    Widgets are the menus shown on the main screen when you log in into ECOUNT ERP. It makes it easier to understand what you are doing and makes the switch from menus more convenient.
  • [Widget Features] Can I set the view date per menu in widget?
    Possible. You can apply one-month, three-months, and so on for each menu.
  • [Widget Features] Is it possible to configure widgets per ID?
    Possible. Widgets can be set up separately for each user ID, so you can each display your own necessary menus as widgets on the main screen.
  • [Widget Features] Is it possible to remove unnecessary widgets?
    Of course. You can simply add and remove widgets with a mouse click.
  • [Widget Features] Can I go directly to a specific menu from the widget screen?
    Of course. You can click on the widget to jump to the Input and view screen immediately.
  • [Widget Features] Can I move the location of the widget?
    You can set the size of the widget as well as the location, and you can also apply expand/collapse.
  • [Widget Features] Our boss wants to see sales, purchases, and so on as soon as he logs into ECOUNT. How can I do this?
    You can set the details of what he wants to see through the widget editing function. He can check daily history of sales, purchasing, production etc. at a glance.
  • [Widget Features] As soon as I log into ECOUNT, is it possible to immediately check the documents that I need to approve?
    Once you have configured the widget, you can immediately view the documents you want to approve from the first splash screen. You can also approve immediately by clicking [Draft].
  • [Widget Features] Can I add more lines to the widget screen?
    Possible. You can set the number of lines per widget, so you can add or reduce them.
  • [Warehouse Inventory Management] How many warehouses can I register?
    ECOUNT allows you to register unlimited number of warehouses, so you can easily manage inventory in multiple locations.
  • [Warehouse Inventory Management] If I enter the data related to inventory in/out without omission, is the inventory management done automatically?
    Yes. If you enter sales, purchases and productions slips, it will be automatically reflected in the inventory book.
  • [Warehouse Inventory Management] Can I manage inventory for each of my companies, even if I have more than one?
    Possible. You can manage multiple companies, as well as real-time inventory of stores/branches that are far from one another.
  • [Warehouse Inventory Management] Can I check my locations/warehouse inventory easily at the store?
    Possible. Permission can be set per ID, so you can allow each ID to identify specific warehouse stocks.
  • [Warehouse Inventory Management] Is it possible to move inventory between warehouses?
    Possible. You can easily record the inventory changes that occurred between warehouses, which allows you to manage your inventory history and check the exact inventory per warehouse.
  • [Warehouse Inventory Management] Can I set the sales unit price per warehouse?
    Yes. It is also possible to set the sales unit price and the additional tax rate, as well as setting the purchase unit price. It can be useful if you have a discount at a specific store or a warehouse at a branch office that has a different tax rate.
  • [Warehouse Inventory Management] Do the warehouses have to exist physically in order to be registered as a warehouse?
    No. Since you can register unlimited warehouses/locations, you can classify and manage inventories by character or type, like defect products warehouses or sample warehouses.
  • [Warehouse Inventory Management] Can I check inventory outdoors?
    Of course. You can use ECOUNT whenever and wherever you want with the internet, so you can check inventory in real time anywhere.
  • [Warehouse Inventory Management] Can I manage inventory on a mobile phone?
    Possible. You can handle remote warehouse or store sales/decrease, and you can check inventory status in real time on your mobile phone.
  • [Warehouse Inventory Management] I would like to manage the inventory loaded on pallets by each pallet.
    By connecting the pallet number to the serial/lot number, you can manage the type and quantity of items loaded on the pallet per each pallet.
  • [Warehouse Inventory Management] Can I grant warehouse access to each manager?
    Of course. You can restrict access to warehouses on a per-user basis to prevent unreasonable access.
  • [Warehouse Inventory Management] We manage multiple warehouses. Can I manage inventory per warehouse?
    Possible. You can manage the inventory in/out details for each warehouse, and you can check inventory per warehouse.
  • [Warehouse Inventory Management] Is it possible to manage the factory inventory?
    Possible. Entering the production history automatically reflects the inventory movement from the factory, so you can easily manage it.
  • [Warehouse Inventory Management] Is it possible to manage inventory per store?
    Possible. Each store serves as one warehouse, and the inventory in/out data entered at the store is reflected in stock in real time.
  • [Warehouse Inventory Management] Is it possible to know the quantity of the outsourcing factory's raw/sub materials?
    Possible. By registering the outsourcing factory, you can manage the outsourcing process, and you can also check the inventory per each outsourcing factory.
  • [Warehouse Inventory Management] Is it possible to manage inventory per warehouse area?
    Possible. If a single warehouse is divided into several sections, you can manage the inventory by dividing the warehouse per section.
  • [Warehouse Inventory Management] Can warehouse personnel handle inventory in/out directly from the warehouse?
    Of course. ECOUNT is 100% web-based ERP. You can manage your warehouse inventory by using your mobile phone or laptop when you have an inventory in/out from the warehouse.
  • [Warehouse Inventory Management] I would like to keep the stock more than a certain quantity in order to secure the safety stock.
    You can set and manage the quantity of the safety stock per location/item.
  • [Item Management] In addition to the information that ECOUNT provides, can I enter extra information that I need to manage when registering a product?
    Possible. In addition to the fields provided by default, you can register additional fields that you want.
  • [Item Management] There are input fields that are not provided by the program by default, such as HSCODE, import license number, etc.
    You can add fields that are necessary for management other than those provided by default, and check it when you input or view data.
  • [Item Management] Is safety stock control possible?
    Possible. You can set safety stock by location/item and view items that are less than the safe stock quantity, or you may be notified of any deductions below safety stock.
  • [Item Management] Is it possible to manage taxable goods and duty free goods?
    You can set items to be taxable or exempted. It is automatically applied when you enter the item in the input menu.
  • [Item Management] It is difficult to manage items since each employee has a different name for referring to same item?
    You can easily manage it by using the keyword search function. If you register another name other than the actual item name as a keyword, you can search for the item by another name.
  • [Item Management] Is barcode management possible?
    Possible. The barcode number can be registered in the item information, and the item in which the barcode number is registered can be easily reflected to the inventory in/out through the barcode scanner.
  • [Item Management] Is item group management possible?
    Possible. Items can be classified into groups and managed. When checking various reports, data shown can also be grouped in each categories you make.
  • [Item Management] I want to enable the employees to utilize only the items they are in charge of.
    You can set authorization on the ID. You can place access restrictions on items per ID, so each ID can view and enter only the items that they are responsible for.
  • [Item Management] I want to move the list of registered items from the previous program that I have been using. Is it possible?
    Possible. Data can be batch uploaded to Excel, so if you have a list of items that you have already managed, you can easily register your data.
  • [Item Management] Can I edit the list of already registered items in bulk?
    Possible. You can select and modify in bulk in the item list, or batch-change them to Excel.
  • [Item Management] I would like to see the various unit prices in the item list at a glance.
    The item list form can be modified so that multiple unit price items can be displayed in the list.
  • [Item Management] Does the automatic code generation function apply to new items?
    Of course. Item code can be automatically assigned when registering a new item, and the item code generation standard can be set manually.
  • [Item Management] Can I view only the list of items I have not used for a year?
    Possible. You can check the items that have no history for 1 year, and you can delete unused codes at once.
  • [Item Management] I would like to register pictures of items and view them in the list of items.
    You can register images in items, and registered images can be displayed in various reports, such as item list, transaction statement, and sales status.
  • [Item Management] Can I exclude a certain item to be not shown in the inventory related reports?
    Possible. If the item does not require inventory management, it can be set to not be displayed on various inventory books. This item can be saved without inputting the quantity when inputting the voucher.
  • [Item Management] Is there a feature that allows you to view sales history, purchasing history, and quantity of stocks on a specific item basis at a time?
    Yes. Based on the item, you can see the history of sales, purchasing, inventory, etc. at a glance, and you can easily proceed to input the voucher from the same screen.
  • [Item Management] Can I register a new item with ECOUNT app?
    You can also use all of the ECOUNT features in our mobile app. You can register items, and if a barcode is attached to the item, you can scan the barcode with your phone camera and register the item and the barcode at the same time.
  • [Item Management] Can I store my list of items in Excel?
    Yes. All registered items can be converted and stored in Excel at any time.
  • [Unit Price Management] I have different prices for each customer.
    You can specify the price of each item separately for each customer, and you can automatically bring the price that was applied to the customer before.
  • [Unit Price Management] Can I apply our price list to ECOUNT?
    Possible. You can register the price when you are registering the item, so you can manage the price for each item. If you have multiple prices for one item, you can register them as well.
  • [Unit Price Management] What if my sales price changes?
    If the price changes, you can correct one registered in the item. It does not change what you've sold in the past as it only affects future sales.
  • [Unit Price Management] Can I apply a discount?
    Possible. You can manually adjust the amount or enter a discount rate.
  • [Unit Price Management] Can I show the price differently to my client customer?
    Possible. You can register multiple prices for an item and have the output to be delivered to the customer, which shows a different amount than the default price.
  • [Unit Price Management] Can I manage my actual sales and quotes separately?
    Possible. You can bring the quotation amount sent by the client company and modify it for sale.
  • [Unit Price Management] I do not want to allow some employees to modify the price.
    Possible. You can grant authorizations per ID, and you can apply a specific ID so that he/she is not authorized to modify the price.
  • [Unit Price Management] Can I manage the actual transaction costs and prime costs differently?
    Possible. Even if it was purchased at $20, it can still be calculated by modifying the prime cost to $10.
  • [Unit Price Management] Is it possible to compare prices by supplier and select one?
    Possible. You can send an email asking the supplier for the price and choose from the replies you receive.
  • [Unit Price Management] How many prices can I set for an item?
    You can add up to 10. In addition, you can set the price for each vendor and location, or provide the function to automatically fetch the price that was applied by the previous client company.
  • [Unit Price Management] Can I check the price of an item when I create a voucher?
    Possible. You can confirm and apply immediately by pressing the hot key on the voucher entry screen.
  • [Unit Price Management] Can I see the price when I view the stock?
    You can also display the inventory in/out price in your inventory books, and you can determine the approximate stock amount by setting up a calculation formula.
  • [Unit Price Management] Is it possible to input the price that includes VAT when entering sales slip?
    Possible. If you add a Price(incl. VAT) input field, you can input the price that includes VAT.
  • [Unit Price Management] Can I enter a decimal point for price?
    Possible. It can be used up to 6 decimal places. If it is 0, it can be applied so that no decimal point is displayed.
  • [Store Management] Can I manage inventory by branch/store?
    Possible.It is possible to manage inventory in/out for each branch/store and it is automatically reflected in the inventory book, so you can check stock in real time.
  • [Store Management] Can I manage inventory for each warehouse?
    Possible. You can check inventory for each warehouse at a glance in the inventory balance per warehouse.
  • [Store Management] Can I check real-time inventory per store?
    ECOUNT is a web-based program, so you can check inventory status by each store(warehouse) in real time when you input.
  • [Store Management] Can I make the inventory of other stores invisible for each store?
    You can set store access(location) per user so that the other stores cannot see the inventory.
  • [Store Management] Can I manage multiple stores at once?
    You can enter and view each store (warehouse) separately, so management per each store is possible.
  • [Store Management] Can I manage certain stores together?
    You can set a warehouse group and search for the desired group on the reports.
  • [Store Management] How can I manage inventory stock moving from one warehouse to another?
    Through the Location Transfer input, you can enter and confirm the movement history for each store(location).
  • [Store Management] Is it possible to separately manage the safety stock for each location?
    You can manage the quantity of safety stock required for each location through setting.
  • [Store Management] Can I manage unused location separately?
    For unused locations, you can temporarily deprecate and keep the data in ECOUNT.
  • [Inventory Reports] Can I check the inventory in/out data entered in the external location directly from the office?
    Yes. In ECOUNT the data entered by the user is automatically reflected in every report, so you can see the corresponding purchase/sale data in real time.
  • [Inventory Reports] Is it possible to change the form according to the one that we are currently using for our inventory/reports?
    Possible. You can add/remove items in the report form, change the name, etc., so that you can use the appropriate report form for your business.
  • [Inventory Reports] Is it possible to view certain inventory books/reports in various forms?
    Yes, it is possible. ECOUNT allows you to view reports in various forms with up to 50 output forms.
  • [Inventory Reports] Can I display an approval line when printing stock inventory/reports?
    Yes. When you print the report, you can display the approval line, and it can be applied as desired.
  • [Inventory Reports] Is it possible to view stock inventory/reports from outside?
    Possible. Because ECOUNT is a web-based program, you can view your desired reports anytime, anywhere.
  • [Inventory Reports] Is it possible to check inventory per each warehouse when viewing inventory books?
    Possible. In ECOUNT, you can view inventory per each warehouse in real time through Inventory Balance for each location.
  • [Inventory Reports] In addition to the inventory books that can be used to identify only simple inventory quantities, we need the Product Production Journal and Raw Material Book.
    By utilizing the production function of ECOUNT, you can view various production reports such as Goods Receipt/Consumed Status.
  • [Inventory Reports] Can I view reports on product defects?
    You can view inventory reports on defects that occurred in each processes and by defect types.
  • [Inventory Reports] Our company has a unique number or Lot number for each item. Can I check the stock by its own number or Lot number?
    Yes, you can. With ECOUNT you can manage sales, purchases, refund, production, after-sales services as well as inventory balance by using serial/lot no. for each item. On top of this, you can set each item's manufatured date and validation(expiry date) by its specific serial/lot number.
  • [Inventory Reports] When I check stock quantity, can I see the details of the item together?
    Possible. You can change the report form so that the details of the item can be included in the inventory.
  • [Online Ordering System] There are merchants or outsourcers that do not use ECOUNT, Can I share orders, etc.?
    You can manage it using the online ordering system. You can give an ID to a merchant or an outsourcer so that they can enter to order.
  • [Online Ordering System] When using the online ordering system, will the client company log into our ERP?
    Apart from ERP, a dedicated site for online ordering system is provided.
  • [Online Ordering System] We have a lot of older customers, so it should be simple to use. Is online ordering system easy?
    It is easy enough to use. The online ordering system can also change the input screen like ECOUNT ERP. If you leave only the items that are essential for the input item, they can use it easily.
  • [Online Ordering System] Can I separate the order form entered in the ERP with the order form in the online ordering system?
    Of course. You can see the order from the online ordering system separately from the order list. After checking the person in charge, you can proceed to the next step, so you can manage your order without missing it.
  • [Online Ordering System] After the deadline, can I prevent my orders from being placed through the online ordering system?
    Possible. You can set the inaccessible time per customer ID. During that time, you can notify your order time with a popup, so it is possible to limit their order after the deadline.
  • [Online Ordering System] When there is no inventory on the item that the customer wants to place an order, is there a feature that can notify this to the customer?
    Yes, if you set a safety stock. When they save their order, they can be notified when inventory is low.
  • [Online Ordering System] My company needs confirmation about online orders in real time. Is it compatible with ERP?
    The information entered through the online ordering system is reflected in the ERP in real time. At the same time, you can send notifications to your contacts in real time so you can quickly check the orders.
  • [Online Ordering System] Is there a way to efficiently inform clients when they ask for orders that they have ordered through the online ordering system?
    The most efficient way is to check it yourself when the customers want it. If you add a menu that allows you to view the order history on the online ordering system screen, you can check it directly.
  • [Online Ordering System] How many people can use the online ordering system?
    ECOUNT does not limit the number of users. The online ordering system also has an unlimited number of users because it is a free supplementary service provided by ECOUNT ERP.
  • [Online Ordering System] Is it possible to distinguish between menus that each company should see and menus that should not be seen?
    It is possible to set up different menu authorizations so that only allowed menus can be accessed by each user ID given to each stores.
  • [Online Ordering System] I would like to see if the customer has an outstanding balance.
    When the customer logs into the CS Portal, you can configure the menu so that you only check the receivables of that customer.
  • [Online Ordering System] If the items are all different when placing an order, can I set it so that it shows only the items that the client company uses?
    You can apply items separately for each ID, and manage your business more efficiently by setting up items that are necessary for each customer.
  • [Online Ordering System] Can a customer check the item image in the online ordering system?
    By registering an item image in the ERP, you can also check the item image in the online ordering system.
  • [Order Management] We have our own business process steps, can we manage this in ECOUNT?
    The Order Management menu allows you to set up and manage business processes. You can speed up the work process by specifying the interlocking menu for each job step.
  • [Order Management] Can I use the Order Management menu to check my progress for each processing step?
    Yes. You can check the status of work progress by work step at a glance.
  • [Order Management] Is it possible to set the Order Management menu according to our business flow?
    Yes, you can arrange the desired order according to the work flow of the company and manage each order.
  • [Order Management] When using Order Management, can I notify my staff of the progress?
    Depending on the progress, you can set a notification so that the person in charge can see it immediately.
  • [Order Management] Is it possible to search past Order Management records?
    You can check the history of previous orders at any time by setting a date range.
  • [Order Management] Can I manage files by order?
    When you use the additional Groupware service, related files can be attached to each order by utilizing the personal file box function.
  • [Order Management] Is it possible to set Order Management numbers in the order that we want?
    It is possible to set the desired format for each company so that the code can be automatically and sequentially assigned.
  • [Order Management] Can I set permissions to the templates shown in Order Management?
    Yes. When you set up template permissions, the template is only shown to authorized users.
  • [Order Management] Is there a way to directly enter the new sales input in the quotation?
    You can set up and manage your business process steps with the Order Management menu.
  • [Order Management] Can I assign a different employee for each step of the process?
    You can assign a person for each step of the process, and you can follow the steps through the notification.
  • [Order Management] If I complete the processing steps, can I send a notification to the person I want?
    Notifications can be sent via email, notes, or app push, and you can specify the receiver.
  • [Order Management] The order of transactions varies depending on the case. Can I manage it at once?
    Through Order Management, you can specify and manage the order of business for each transaction.
  • [Order Management] If we delete the order control number, are all matched documents deleted?
    Only the Order ID is deleted, and the document is not affected.
  • [Project Plan Management] Is it possible to compare actual sales to estimated sales per each project?
    You can plan actual sales per project and enter actual sales revenue, so you can compare the actual sales to the expected sales.
  • [Project Plan Management] Can I add items to compare performance per each project?
    You can add additional items to sales, purchasing, and labor costs.
  • [Project Plan Management] Can I select a sort order in the items?
    Yes. You can prioritize so that items with higher priority can be entered quickly.
  • [Project Plan Management] Can I compare multiple projects over a specific period of time?
    Yes. You can check the summary with detail when you search plan/performance book for each project.
  • [Project Plan Management] Can I specify start and end dates for my projects?
    Yes. You can also set up a business start/end date and search for books based on that date.
  • [Project Plan Management] Can I download the amount for each project in Excel?
    Yes. You can download the entered data by clicking the Excel button at the bottom of the menu.
  • [Project Plan Management] Can I choose summary criteria for each project item?
    Yes. It is possible to check the summary data after selecting the project, item, customer, contact person, location.
  • [Project Plan Management] Is it possible to check the sales amount for each project?
    ECOUNT allows you to count sales per project on a daily, monthly or yearly basis.
  • [Project Plan Management] Can I enter the planned amount for my project?
    Sales, purchasing, labor, and expenses can be entered in advance as plan amount for each project.
  • [Project Plan Management] I want to compare the plan/performance of the project for each customer. Is it possible?
    It is also possible to compare not only accounts but also items, personnel, locations, departments.
  • [Project Plan Management] I would like to add a planning item when registering a project plan. Is it possible?
    You can add more items to your company besides sales, purchasing, labor costs, expenses registered as basic.
  • [Project Plan Management] Can I see the performance for only one specific project?
    When you search for reports, you can search for just one project that you want to view.
  • [Project Plan Management] When I check the Income Statement, I would like to see the profits for each project.
    You can check the Project Search conditions by selecting total, individual, comparison display method.
  • [Project Plan Management] Can I bundle multiple projects and manage my performance all at once?
    You can group multiple projects and search them all at once.
  • [Project Plan Management] Can I hide projects that I no longer use when I enter a voucher?
    By deactivating it, unmanaged projects can be hidden.
  • [Project Plan Management] I only want to see the specific account amount that I used for a particular project. Is it possible?
    You can select the project and check the performance by the amount of the specific account when you view your ledger.
  • [Barcode] Is it possible to manage inventory in/out with barcodes in ECOUNT?
    Yes. You can scan the barcode of the item and input inventory in/out details.
  • [Barcode] Do I need a barcode scanner?
    You need a wired barcode scanner to enter your inventory in/out directly to your computer, but if you're outdoors, you can also install the ECOUNT app on your phone to scan barcodes.
  • [Barcode] Can I print barcodes?
    If you enter the barcode number for each item, you can print the barcode and set the form manually.
  • [Barcode] Is it possible to check the inventory of an item with a barcode?
    By installing ECOUNT app on your phone, you can immediately check the inventory status of items by scanning the barcode.
  • [Barcode] Is it possible to print barcodes for each item in the Transaction Statement?
    You can insert barcodes through template settings in Sales Slip.
  • [Barcode] Can I print via FormTec without buying a separate device?
    It is possible to print via FormTec, so you do not have to buy an expensive printer. When you print barcodes, you can change the paper setting to FormTec and print.
  • [Barcode] Is it possible to use a QR code instead of a barcode type?
    Printing and scanning with QR code is possible.
  • [Barcode] We generate barcodes from lot numbers, is it possible to create and use barcodes at the time of inventory in/out?
    In ECOUNT you can print barcodes as well as serial/lot numbers for each item. You can load serial/lot numbers when you scan.
  • [Barcode] Is it possible to manage inventory in/out by barcode through mobile app?
    Barcode recognition using a mobile phone camera is provided.
  • [Barcode] Can I check the real-time inventory when a barcode is recognized on the spot?
    If the store's mobile device reads the barcode, then you can check it on the app.
  • [Barcode] Is there a separate ECOUNT barcode reader for sale?
    Most barcode readers on the market can do the job. However, the performance difference depends on the recognition rate of the wireless barcode.
  • [Barcode] Can I use barcode scanning feature on mobile apps even though that menu does not offer camera scanning?
    If you connect the barcode scanner with the mobile device using the OTP gender, you can read the barcode using the mobile web page.
  • [Barcode] Is there any device required for printing barcodes?
    Printing on roll paper requires a separate printer. However, if you want to print in simple label sticker format, you can print on label paper from your printer.
  • [Barcode] Serial barcode management is required.
    We support serial barcode function, so it can recognize and output per product serial.
  • [Inventory Adjustment] What if the actual quantity in stock differs from the quantity in the ERP?
    If you enter the quantity of stock that you actually have, the program automatically calculates and adjusts it, and you can see the difference between the book quantity and the actual stock at a glance.
  • [Inventory Adjustment] Can I upload data for inventory count?
    If you have a large number of items, you can use the Excel uploader function to easily input the quantity of stock.
  • [Inventory Adjustment] Can we easily modify the inventory while we check the inventory in the warehouse at the same time?
    Inventory can be easily adjusted while checking inventory quantity per each item or for the entire warehouse.
  • [Inventory Adjustment] I would like to see the difference between the inventory on the books and the actual one, how can I see it?
    If you force inventory adjustment, you will be able to check with a book that provides the existing amount, the current inventory quantity and their difference at a glance.
  • [Inventory Adjustment] Is it possible to adjust the quantity of certain items to zero?
    Yes. You can adjust the quantity of items to 0 by specifying a baseline date and location.
  • [Inventory Adjustment] Is it possible to input actual counting information with a barcode?
    If the item information contains a barcode, you can scan the barcode and enter the actual inventory.
  • [Inventory Adjustment] Can I enter the quantity of inventory per each warehouse?
    When adjusting inventory, you can input the quantity for each warehouse, and you can easily check Inventory Balance per location after the adjustment.
  • [Inventory Adjustment] Can I check the history of inventory adjustments?
    You can check the inventory adjustment history for each item through viewing Inv. Adjustment Status and Inventory Book.
  • [Inventory Adjustment] Can I edit the inventory history?
    Even after the inventory adjustment, you can modify the details of the actual input and adjust it again.
  • [Inventory Adjustment] Can I revert back to the inventory quantity prior to the adjustment?
    You can delete the inventory adjustment and revert to the previously set quantity.
  • [Inventory Adjustment] Is it possible to input the quantity of stock in barcode?
    You can register and manage barcode information on items. You can easily and precisely input the scanned barcode when you input the actual information.
  • [Inventory Adjustment] Is it possible to prevent other employees from modifying an ERP slip after entering the initial inventory balance?
    By setting the Ending Date of Restricted Period, it is possible to restrict the modification/deletion of data before a specific date, thereby preventing the basic data from being changed.
  • [Safety Stock Management] Can I check my current stock and safety stocks together?
    Yes. You can set the form for each book, so you can display the current item's stock and safe stock quantity together in the Inventory Status form. You can also use the formula to show the difference between the safety stock and the current stock.
  • [Safety Stock Management] Is it possible to order only items below safety stock level?
    Yes. With the Purchase Plan menu, the program automatically calculates the order quantity, considering your safety stock level. You can automatically create a purchase order based on the quantity that is determined by your purchasing plan.
  • [Safety Stock Management] I would like to view only the stocks that are below safety stock level.
    You can see a list of items that are less than the safety stock level in Inventory Balance Report at once.
  • [Safety Stock Management] Can I register safety stock on items in bulk?
    Yes. Safety stock quantities can also be uploaded by Excel in bulk, making it easy to register even if there are many items.
  • [Safety Stock Management] Is it possible to set safety stock separately for each warehouse?
    Yes. Safety stock can be set based on total inventory or for each warehouse locations.
  • [Safety Stock Management] Is it possible to limit my order entry or sales entry if I did not fill the safety stock?
    Yes. When saving a voucher, you can apply it to prevent the storage from being saved if the quantity drops below the safety stock level, or to check and save after the notification message.
  • [Safety Stock Management] Can I see the items that require safety stock level management and items that do not need it?
    Yes. When you search for items, you can view the items that require or do not require safety stock level management separately.
  • [Safety Stock Management] Is it possible to manage safety stocks of raw materials that are put into production?
    Of course. It is also possible to restrict the quantity of raw/sub materials that are put into the production to prevent the drop of the quantity below the safety stock when inputting the production history.
  • [Safety Stock Management] Can I check safety stock of an item without the quantity ordered by the salesperson?
    For the orders that were placed, you can create a temporary warehouse and move it there. You can place the safety stock quantity in the main warehouse.
  • [Serial/Lot No. Management] Is serial management available for each product?
    It is possible to carry out inventory in/out for each serial and it is reflected in stock, so inventory control by serial is possible.
  • [Serial/Lot No. Management] Is serial traceback possible?
    From the report, you can easily trace back to the first entered voucher that reflects the serial.
  • [Serial/Lot No. Management] Can I manage the expiration date?
    By using serial/Lot No, you can register the expiration date as a unique number and manage the inventory for each expiration date.
  • [Serial/Lot No. Management] Can I enter inventory for each serial/lot number by force?
    Yes, you can enter the beginning quantity of the serial/lot No. from the menu of Inventory Adjustment, or adjust it when the stock quantity does not match.
  • [Serial/Lot No. Management] Is serial barcode generation possible?
    Yes. Serial/lot No. can be used as the barcode number and inventory in/out can be entered using the barcode scanner.
  • [Serial/Lot No. Management] Is it possible to process items that already have serial/lot No inputted when returns are made?
    Yes. In the sales/purchase slip that the returns were made, you can input the quantity of serial/lot no. as minus and save it for return processing.
  • [Serial/Lot No. Management] Can I use multiple items per serial/lot number?
    Yes. You can connect one serial/lot number and items one-to-one, or connect one-to-many items.
  • [Serial/Lot No. Management] Can I easily create serial/lot numbers?
    Serial/lot no. can be automatically generated by applying the numbering rule. Of course, it is also possible to register the serial/lot no. of the product in ECOUNT.
  • [Serial/Lot No. Management] Can I manage the expiration dates for ingredients?
    Expiration date management is essential especially for foods with short expiry dates. By registering the expiry date of food as serial/lot no., you can manage an accurate expiration date.
  • [BOM(Bill of Matarial)] Is it possible to configure BOM for each process?
    BOM can approximately be organized up to 30 steps for each process process, enabling a detailed production management.
  • [BOM(Bill of Matarial)] After configuring the BOM and entering the production inputs, can we see the cost of the produced goods?
    If you enter only the purchase, production, and sales history, ECOUNT will automatically calculate from BOM to profit.
  • [BOM(Bill of Matarial)] Do I have to set the BOM for production control?
    No. You can enter and manage consumption and production history without BOM settings.
  • [BOM(Bill of Matarial)] We have a lot of products, but do I have to register the BOM for every single item?
    No. You can batch upload BOM to Excel, so you can easily register BOM even when there are many products.
  • [BOM(Bill of Matarial)] The BOM configuration of our products may change once in a while. How do I manage this?
    Multiple BOMs can be registered in one product, so they can be selected for production input when necessary.
  • [BOM(Bill of Matarial)] What if the unit of the items being produced and the items being consumed is different?
    Do not worry. BOM can be configured regardless of units, so if you register only the converted quantity per unit, you can manage without any difficulties.
  • [BOM(Bill of Matarial)] Can I calculate the requirements in advance before production?
    Yes. If you enter the production quantity, you will have a menu that automatically calculates the required quantity so you can predict the requirements in advance.
  • [BOM(Bill of Matarial)] Is it possible to manage production according to how I've already registered in the BOM?
    No. If the consumption of raw/sub materials is changed due to a loss of production, it can be changed to actual consumption quantity at production input.
  • [BOM(Bill of Matarial)] The BOM is similar for each product. Is there a way to easily set the BOM?
    Of course. You can copy and use the BOM, so you can copy the registered BOM first and then register it after changing some contents.
  • [BOM(Bill of Matarial)] Our company has many middle steps. Is this a manageable situation?
    Of course. In ECOUNT, you can input unlimited number of slips. Production process can be applied up to 30 processes. Even if there are many types of processes and semifinished products, they can be managed without any problem.
  • [BOM(Bill of Matarial)] Is there a menu where we can compare the quantity registered in the BOM with the actual quantity produced?
    We provide a report to confirm the production performance. You can compare the standard consumption of the BOM standard with the actual consumption, and you can check the difference at a glance.
  • [BOM(Bill of Matarial)] It seems that there are many menus to input in production, from BOM registration, Job Order, Goods Issued and Goods Receipt. Is there an easier way to input into all these menus?
    You can easily input by using the Job Order. You retrieve this Job Order from Goods Issued and Goods Receipt menus. When the work instruction sheet is loaded, production/consumption items and quantity are automatically applied based on the BOM, so that you can easily input the details required for production management.
  • [MPS(Master Production Schedule)] Is there a function that allows me to plan my production?
    Of course. There is a menu that allows you to create a production plan based on your order history and revenue plan and compare it with the results.
  • [MPS(Master Production Schedule)] What is my production plan based on?
    The production plan can be established based on the order history and the sales plan, and it can be applied considering the safety stock of items, holidays, etc.
  • [MPS(Master Production Schedule)] Can i know when and how much planned production products should be manufactured?
    Yes. Once you have a production plan, you can see how long the product should be produced based on the order history and the due date of the sales plan.
  • [MPS(Master Production Schedule)] Is it possible to plan the production of products considering the proper inventory quantity?
    It is possible to reflect the quantity of safety stock according to each item when establishing the production plan, so you can plan the production considering the quantity of stock.
  • [MPS(Master Production Schedule)] Can I see the schedule according to my production plan at a glance?
    Of Course. You can easily check production schedule by date.
  • [MPS(Master Production Schedule)] We sell semi-finished goods as well as finished goods. Can I plan my production for semi-finished goods?
    Of course. Production plans can be established based on semi-finished goods as well as finished.
  • [MPS(Master Production Schedule)] Can I customize the production plan generated by the program to suit my situation?
    Production plans are automatically generated based on order history and sales plans. However, if you need additional edits, you can change them anytime.
  • [MPS(Master Production Schedule)] When planning a production, is it possible to reflect the national holidays?
    Yes. The holidays can be reflected in the production schedule as well as your company's anniversary.
  • [MPS(Master Production Schedule)] When establishing a production plan, can we make the production plan only for the items that are approved by the head office?
    Yes. You can set authorizations to access items by ID, and it also applies to the production planning.
  • [MPS(Master Production Schedule)] Can I plan our production?
    You can set up a production plan based on sales order or sales forecast through the Master Production Schedule(MPS) menu.
  • [MPS(Master Production Schedule)] Is it possible to manage the purchase order according to the production plan?
    Based on the production plan, it automatically calculates the order quantity of the raw/sub material required for production and issues it up to the purchase order.
  • [Production Process Management] Can I track progress for each production process?
    Yes. You can check the completion of production up to several stages and you can see the production quantity for each process at a glance.
  • [Production Process Management] I use box unit for goods receipt and piece unit for production. Can I use more than one unit?
    Yes. It is possible to manage in ECOUNT not only when the unit of inventory in/out is different but also when the quantity unit is three or more. When inputting, you can use a unit that is convenient for you, and when you check stock, it will be converted and displayed in the other unit you prefer.
  • [Production Process Management] Can I check the production progress status?
    Yes. You can check the status of work by process and the dispatch status of raw/sub materials at a glance.
  • [Production Process Management] Is it possible to manage outsourcing production?
    Yes. Outsourced production management, material disbursement and outsourcing accounting are available just as long as you input correct location and department for each corresponding slips.
  • [Production Process Management] Raw/sub material management is very hard. Can I easily manage?
    Of course. Entering the production results in ECOUNT automatically reflects the change in the amount of raw/sub materials in movement inventory.
  • [Production Process Management] Our company has factories overseas and the process flow is more complicated than Korea.
    You can use ECOUNT if you have internet access, regardless of where you are. Multi-language settings are also possible, so you can manage your work with local staff with ECOUNT.
  • [Production Process Management] I want to calculate the cost by process. Is it possible?
    Yes. Accurate cost calculation is possible through process allocation.
  • [Production Process Management] Can I manage the process flow with a barcode?
    Yes. Barcodes are used to enter production details for each process, making it easier and more accurate to manage.
  • [Outsourcing Management] Can I check the stock quantity of the outsourcing factory and the production progress status?
    You can manage the inventory and production history of your own factory as well as the outsourcing factory.
  • [Outsourcing Management] Can the worker from an outsourcing company access ECOUNT?
    ECOUNT offers unlimited users so you can provide an ID to the outsourcing comapany worker and they will be able to use only the authorized menus.
  • [Outsourcing Management] Can I manage outsourcing expenses?
    You can apply the outsourcing unit price when entering the outsourced production details. The outsourcing cost can be automatically reflected in the accounting books, and the outsourcing cost can be included when calculating the future cost, which makes it easy to check the correct profit and loss.
  • [Outsourcing Management] Can I notify an outsourcer when the material is dispatched?
    Yes. If you give an ECOUNT ID to the outsourcer, it is possible to send an automatic notification when the material is dispatched to the outsourcing factory.
  • [Outsourcing Management] In reality it seems that it it quite impossible for the outsourcing company worker to input into our ECOUNT while working. Is there another way to do this?
    If the outsourcer cannot directly enter the production details, the head office personnel can gather data to enter the production history together and manage it.
  • [Outsourcing Management] We have many outsourcing companies, and the production details entered in ECOUNT should not be exposed between them. Is this possible?
    When creating ECOUNT IDs to outsoursing company's workers, you can set authorizations so that they can only view the details of their own company. In this case, it is possible to restrict access to all details such as production history and inventory balance of other companies.
  • [Outsourcing Management] When submitting a tax invoice at the end of the month, we may need an outsourcing discount depending on the amount of production or subcontracting. Is the discount applicable?
    Yes. You can apply the discount to the sum of the outsourced expenses when you issue the tax invoice. The difference between the actual fee and the discounted outsourcing fee is immediately reflected in the report.
  • [Outsourcing Management] Are there any restrictions on the IDs assigned to the outsourcer? In addition to ERP, I also wonder if there is a limit to the online ordering system.
    ECOUNT does not charge for adding users. Online ordering system ID registration number also does not have a limit.
  • [Outsourcing Management] We depend on the outsourcing factory for production, is it possible to apply ERP in this case?
    Of course. The outsourcing process can be included in the production flow of our company and the outsourcing factory inventory can be managed.
  • [Outsourcing Management] Can I send job orders to my outsourcing factory?
    Yes. You can fill out the work order form to be sent to the outsourcing factory by e-mail immediately.
  • [Outsourcing Management] Can we check the production status of the outsourcing factory?
    If you provide ECOUNT ID to your outsourcer, you can log in directly and check production status in real time.
  • [Outsourcing Management] I would like to know the quantity of the production, but I don't know the exact process of the outsourcing plant. Is there a way to use ERP?
    Even if the outsourcing process has several stages, if you manage with ECOUNT, you can easily manage the entire production history, even if the detailed management per process is difficult.
  • [Outsourcing Management] If the outsourcer issues an ID for online ordering program, is it possible to check all of the data?
    Yes, and you can also set permissions for the online ordering system ID. You can have access to all data or you can restrict access to some data.
  • [Outsourcing Management] Is it possible to check what they have entered in the online ordering program directly from our company code?
    Vouchers entered by the outsourcer on the online ordering system can be immediately checked in ECOUNT ERP, and the notification can be sent to the person in charge when slips are saved.
  • [Outsourcing Management] Is the processing and service costs of the outsourcers included?
    The processing cost and the service cost incurred in the outsourcing process can be used to calculate cost.
  • [Production Cost Management] Do I need to calculate the cost directly?
    No. If you only enter the goods inventory in/out, the cost is automatically calculated by the program, so you do not have to enter additional data.
  • [Production Cost Management] Is it possible to calculate cost according to the manufacturing flow?
    Yes. Costs can be calculated based on the consumption of raw/sub materials and the semifinished materials consumed for each process.
  • [Production Cost Management] Can I apply indirect manufacturing costs in addition to direct manufacturing costs?
    Yes. You can calculate accurate costs including the labor costs/expenses incurred for each process.
  • [Production Cost Management] Which methods are you supporting for cost accounting?
    We support Average Cost Method, First-In First-Out(FIFO) Method, Last Purchase Cost Method, and you can freely select the criteria when checking cost.
  • [Production Cost Management] Can I use manufacturing costs to settle account closing?
    Yes. We support reports on basic/increment/decrement/ending stock amounts of raw materials/semi-finished/finished/merchandise, and can recall stock valuation amounts in accounting closing.
  • [Production Cost Management] Can we compare the cost to the sales amount in order to know the management performance?
    You can check the profit amount and the rate by comparing the value of money and the sales amount.
  • [Production Cost Management] Is it possible to calculate the cost through an actual yield?
    You can select whether the costing will be based on BOM or based on loss. We support the users by providing them with a selection to choose from.
  • [Production Cost Management] Can I easily benefit from the retail business?
    If you record purchases and sales exactly, you can easily check the profit status by period, such as daily and monthly.
  • [Production Cost Management] Can I manage the standard cost that my company has specified?
    Yes. Standard cost generation is possible and you can check the books compared to actual costs.
  • [Production Cost Management] In addition to purchasing costs, there is an additional cost for goods imported from abroad. Can I reflect this in the prime cost?
    Yes. When you enter your purchase history, you can record the incident costs together and incorporate them into your costs.
  • [Production Cost Management] Can I only check the profit rate for a specific customer?
    Yes. When you check the cost and profits, you can check by referring to a specific customer.
  • [Production Cost Management] I would like to check the margin rate for each item sold for a month. Is there a menu to immediately check this?
    Yes. You can check cost, profit and the rate by item when you check profit for each specific item.
  • [Job Order Management] Can I make a production order on the production line?
    Yes. Production orders can be made for each production item to be produced by using the Job Order.
  • [Job Order Management] Is it possible to order production and check the status of the produced quantities?
    Yes. You can check the status of production progress and production quantities at a glance.
  • [Job Order Management] Can I see the production status at a glance?
    You can find out the date of production and the current stock from menu called Progress Status by J/O.
  • [Job Order Management] For the semi-finished products that are needed for production, is it possible to order its production?
    When entering the Job Order, through Apply BOM feature of the final finished goods, you can automatically enter the required quantity for semi-finished goods as well.
  • [Job Order Management] When manufacturing an order, do I need to re-enter the item that I have entered in the Sales Order?
    No. When you input Job Order, you can import the Sales Order form and input it.
  • [Job Order Management] Can I create multiple versions of a BOM and direct them to produce the required version?
    When you input Job Order, you can pre-register the desired BOM version.
  • [Job Order Management] Can I attach drawings when entering Job Order?
    You can attach files such as drawings when you input Job Order.
  • [Job Order Management] Can I direct production and verify if the production is in accordance with the BOM?
    You can see the comparison between the standard consumption and the actual consumption in Std. vs. Act. Usage Status.
  • [Job Order Management] Can I easily enter production results?
    Yes. When inputting production, you can easily input the Job Order for each process.
  • [Job Order Management] When ordering work, can I order for each process/worker?
    Yes. The job order is automatically processed according to the process and can be managed by entering the person in charge.
  • [Job Order Management] Can I share messages related to the operation of each process or the precautions?
    Yes. You can record and deliver your messages through a job order, such as a Remarks or Set Additional Field.
  • [Job Order Management] I have several facilities, can I order Job Orders for each facility?
    Yes. You can register production items for each facility and issue job orders.
  • [Job Order Management] Can I order Job Orders for each person or facility?
    Yes. When you create a job order, you can register a worker or facility and make an job order.
  • [Job Order Management] Can I know the progress of the production management per facility?
    Yes. By using the job order, you can check the quantity of production instructed, production, and of non-production for each facility.
  • [Job Order Management] Can I manage production per each worker?
    When you enter production results, you can also record the person in charge. And you will be able to check performance for each person.
  • [Quality Control(QC)] Can I print QA reports?
    If you record the quality inspection history, you can automatically output the QA reports.
  • [Quality Control(QC)] Can I enter and manage a detailed description of quality?
    You can set up your desired quality history and manage it in various forms during quality control.
  • [Quality Control(QC)] Can I view my QA history in a report form?
    From the QA menu, you can set it to the desired report format.
  • [Quality Control(QC)] Can I set up the inspection items and manage the QA inspection?
    You can configure and enter inspection items in various forms.
  • [Quality Control(QC)] I would like to automatically inspect the quality of the goods when they arrive.
    It is possible to set the product and raw materials entered at the time of purchase/produce to be automatically entered into the Create Quality Insp. Request menu, using the Generate New Slip function.
  • [Quality Control(QC)] Can I bring in the input from another place and carry out the quality inspection?
    When you enter the quality inspection, the contents entered from other vouchers can be retrieved and automatically entered.
  • [Quality Control(QC)] Can I manage the history of quality inspections with sampling?
    In quality control, you can set the quality inspection target by choosing the transfer/sampling.
  • [Quality Control(QC)] Can I ask the quality team for an inspection in ERP?
    You can enter and deliver the items to be inspected by using the Create Quality Insp. Request menu.
  • [Quality Control(QC)] Can I manage the unqualified quantities of my QA inspections?
    You can request the quality inspection through the Uninspected Status and manage the remaining quantity.
  • [Quality Control(QC)] Can I have the quality-checked quantity be entered automatically into other vouchers?
    In the quality inspection menu, you can create another vouchers based on the quantity that was registered in the quality inspection menu.
  • [Quality Control(QC)] Can I set the test methods and reports directly from my company?
    Inspection method, inspection type, etc. can be set freely according to the task, and the form for setting of Quality Inspection Status is supported.
  • [Quality Control(QC)] Can I request quality control for items that have been produced (or purchased)?
    For items with a quality inspection request, a Quality Insp. Req. Application is automatically generated at the time of purchase or production.
  • [Quality Control(QC)] Can I check the quality test results in real time?
    If you load and fill out a quality inspection request, you can check the Uninspected Status.
  • [Quality Control(QC)] Is it possible to process defective items that are found to be defective?
    Items found to be defective can be used in inventory slip, according to the type of return, disposal, or replacement.
  • [Quality Control(QC)] Is it possible to distinguish between the lot test and the sampling test items?
    You can select inspection methods such as sampling inspection and full inspection for each inspection item.
  • [Quality Control(QC)] Is it possible to check the inventory that is currently in quality control?
    ECOUNT can check inventory status for separate warehouses. Therefore, you need to register quality control parts as one warehouse.
  • [Quality Control(QC)] Is quality control possible for each lot(serial)?
    Even if they are the same items, you can assign a unique number to each item through the serial/lot No. function, and manage the history with each unique number.
  • [Quality Control(QC)] Can I check my order number during quality inspection?
    If you call up the sales order and input quality inspection request, and then call up the quality inspection request and input it, you can check the order number together with the quality inspection list.
  • [Quality Control(QC)] Is it possible to output barcodes for the items inspected for quality?
    The barcode can be output directly from the quality inspection list menu.
  • [Defects Management] Can I manage the defective history?
    In ECOUNT, you can manage the defect details of the manufactured goods or products through the defect management menu.
  • [Defects Management] Is it possible to manage by type of defect in our company?
    Yes. You can register the type of defect used in your company and record the defect details for each type, so that you can check the defect rate.
  • [Defects Management] How can I manage the defective product in production?
    When you enter the production history, you can immediately enter the history of the defect, which is automatically reflected in the defect report.
  • [Defects Management] Is it possible to manage defective products during inventory in/out and production?
    You can import and apply the inventory in/out slip when the defect is processed.
  • [Defects Management] I have to dispose my inventory, how do I manage it?
    In ECOUNT, you can enter/manage from the defect processing menu when discarding stock. In addition, the processing method can be managed more precisely by using 3 different values ​​of disposal, replacement of items, and normal use.
  • [Defects Management] Can I view reports for defective products only?
    Yes. Based on the defective processing data, it can be viewed in various report forms such as Product Defect Status/Defect Rate Status.
  • [Defects Management] Does entering disposal or defect product affect my inventory movement?
    Yes, the quantity of defective items decreases. However, depending on the defective processing method, the quantity of defective items will be reflected differently.
  • [Defects Management] Is it possible to manage defective products separately?
    If you need to manage defective products separately, you can register one more location and manage defective items separately.
  • [Defects Management] Can the defective quantity be reduced after the person in charge checks it?
    Yes. Even if the slip is entered, it can be set to reflect the inventory book in the PIC's confirmation process.
  • [Defects Management] We have a few additional field for each item in case of defect input. Can I enter those details together?
    Yes. You can add the desired items to the input screen and reflect them in the report.
  • [Defects Management] Can I check the defect rate by period/item?
    Yes. You can view the report periodically and also by item freely.
  • [Defects Management] We are keeping the defects in a separate warehouse, so can we just leave the defect record only?
    It is possible to leave only the history of defects without deducting inventory.
  • [Defects Management] Is it possible to upload all the defect records at the end of the month?
    Yes. You can upload the defect details to Excel at once.
  • [Defects Management] Can I print a slip by input type for defective items?
    We provide screen forms by default and you can change it to the company-specific output.
  • [Defects Management] How do I tell the person in charge when I enter the defect?
    You can set up a notification to be automatically sent to the person in charge when a defective record is entered.
  • [Sales Documents] Do I need to create a transaction statement?
    No. The sales invoice is automatically generated based on the entered sales history, so no further action is required.
  • [Sales Documents] How many transaction statement can I issue?
    Issuance of sales invoice is unlimited, so you can use as many as you need.
  • [Sales Documents] Each customer has a different form of transaction statement.
    You can edit the sales invoice form. As with other printouts, you can use up to 50 forms in your sales invoice, so you can fit it even if the form is different for each customer.
  • [Sales Documents] Can I only send the transaction statement through PC?
    No. You can use all the features of ECOUNT on your desktop/laptop/tablet/mobile devices. You can also send a sales invoice from any of them.
  • [Sales Documents] Do I have to enter an address each time I send my transaction statement to an account via Email?
    You do not need to enter additional information because the email you entered when you registered the account information is automatically imported
  • [Sales Documents] It seems that the sales invoice is only printed one by one, is that correct?
    You can print the invoice one by one or in batches, so you can use it according to the required format.
  • [Sales Documents] There is a customer who asks to send him a barcode with the item in their sales invoice.
    Possible. When you add a barcode to the sales invoice form, the bar code registered in the item is applied and displayed on the sales invoice.
  • [Sales Documents] The sales invoice is different from our company's existing invoice. What should we do?
    You can set up a sales invoice form so that you can make changes to the existing forms.
  • [Sales Documents] Do I have to stamp it every time?
    If you register a stamp image, it is automatically printed on to the form such as sales invoice, quotation, tax invoice, etc.
  • [Sales Documents] Do I have to purchase a form sheet?
    You can print on A4 paper, so you do not need to purchase separate forms to print your sales invoice.
  • [Sales Documents] Is it possible to send out the monthly sales invoice in bulk?
    Yes. By using the Print Sales Slip menu, you can group the transaction details by a specific period for each customer.
  • [Quotation Management] Can I send a quotation to my customer via e-mail?
    Of course. You can send the quotation that is created automatically after you input via e-mail, and you can check the e-mail history and e-mail receipt.
  • [Quotation Management] Can I count the cases that led to sales after the quotation?
    Yes. After entering the quotation, you can see the summary of the order that has not been completed.
  • [Quotation Management] Can I manage a one-time quote?
    Yes. If the item is not set as a one-time quotation, you can create a quotation by registering a random item and then changing only the item's name.
  • [Quotation Management] Do I have to make a new quote when I get the same quote as my previous one?
    No. With the slip copy function, you can copy and use the past quotation.
  • [Quotation Management] Is it possible to manage if the desired quotation form is different for each company?
    Yes. You can create up to 50 quotation forms, so you can manage them even if your quote forms differ.
  • [Quotation Management] If quoted discounts are added, can I show the discounted amount separately?
    Yes. You can set up a quotation form to display additional fields, such as discounts.
  • [Quotation Management] Do you also provide an export quotation form?
    A quote form displayed in foreign currency is provided by default, which you can also change the form to use as your own export form.
  • [Quotation Management] Is it possible to print the detailed components of the outgoing item?
    Yes. The detailed components and the details of the item can be displayed in the quotation.
  • [Quotation Management] Is it possible to manage if the person at the time of quotation is different from the person who placed the actual order?
    You can set up different customers at the time of quotation and at the time of delivery.
  • [Quotation Management] Is it possible to prevent the people in charge of the quotation from viewing the client companies?
    You can restrict access to only for the client companies that they are responsible for, by setting authorization for each ID.
  • [Quotation Management] Can I process the sales of the quote that I sent?
    If you use a quotation, you can link it to an order form. You can easily check the progress of your company's sales activities by using the order history after the sales have been completed.
  • [Quotation Management] Is there a report that tells you the difference in the order received in comparison to the quote?
    If you enter the linked quotation in to sales order, you can check the quotation history in comparison with the sales order, therefor quantity difference is automatically calculated in Outstanding S/O status.
  • [Quotation Management] Can I manage my quotation number?
    The quotation number is automatically assigned and you can also use your own quotation number. It is easy to trace the history by the quotation number.
  • [Quotation Management] I would like to share with the staff when writing the quotation. Should I have to access the menu directly?
    You can send notifications to your staff when you save your quotes and easily share them via Messenger.
  • [Quotation Management] Is it possible to make an e-approval with ECOUNT quotation?
    Yes. With ECOUNT groupware, you can use ERP slip to make an electronic approval.
  • [Quotation Management] Is it possible to copy and make the same previous quote?
    You can create a new quote by copying an existing one. You are free to make additional modifications after copying.
  • [Quotation Management] Is it possible to view the quote of each sales manager by totaling and checking it?
    Yes. You can enter the person in charge when you input the quotation, and you can simply look up the quotation for each person in the future.
  • [Quotation Management] I would like to enter the quotation in Excel in batch because there are too many item lists. Is it possible?
    You can batch-register the data with Excel, so if you have many items, you can upload the quotation in Excel at once.
  • [Order Management] Can I print my sales order form?
    Yes. If you enter the sales order, it will automatically be reflected in the order printout and you will be able to print and email your customers.
  • [Order Management] Can I customize the input screen and order form?
    Yes. You can change the input screen according to the company, and you can make up to 50 order forms to your liking.
  • [Order Management] Is it possible to link with other menus, such as quotation > order, sales order > purchase order, sales order > sale ?
    Possible. You can apply the quotation to the order, or register the order form as sales, and manage it in conjunction with related tasks.
  • [Order Management] Is it possible to input/view on mobile too?
    Yes. A mobile version of the screen is provided for anyone that wants to enter/view quickly and easily.
  • [Order Management] Is it possible to check the quantity not sold in comparison to the order?
    You can check the quantity of order and the remaining quantity in the Outstanding S/O Status book simultaneously.
  • [Order Management] Is there an authorization processing function for the purchase order slip I entered?
    Yes. You can use the Unconfirmed/Confirmed function or utilize the e-approval function of groupware.
  • [Order Management] Can we change the name of the menu when we use the purchase order form instead of the order form?
    Yes. You can easily use it by changing the name to suit the company's operation.
  • [Order Management] Is there a function that can be entered directly by the customer?
    Yes. You can use a free Customer Service Portal. If you give an ID to each customer, they can register their order online after logging in with the given ID. You can manage those orders in ERP.
  • [Order Management] Is it possible to distinguish the items that can be entered by the customer?
    You can limit the items that can be viewed per each ID, so you can distinguish certain types of items that can be viewed and entered.
  • [Order Management] Is it possible to set a notification to be sent to the head of the company when the order is entered by the customer?
    Yes. You can receive notifications via text, ERP messages, mobile app notifications, and even email through Settings.
  • [Order Management] Can I set an order entry time for the customers?
    With the online ordering system, you can set to enter orders only during specific times, and you can also display the available times as a reminder.
  • [Order Management] Is it possible to set a credit limit per customer?
    You can set the credit limit and period for each customer, so that they will not be able to enter the order form when they exceed the limit, or you can display it via notifications.
  • [Order Management] Is it possible to set a scarce inventory to prevent order entry?
    Using the Safety Inventory feature, you can limit your ability to register your order if you run out of stock or display a notification.
  • [Order Management] Do I have to repeat the sales input after entering my sales order?
    No. When you enter sales, you can easily import the registered order form.
  • [Order Management] If we are the head office of a franchise, can the affiliate stores place an order online?
    Yes. We provide an online ordering system that allows customers to register their order online.
  • [Order Management] Is it possible to hide the unit price when ordering online?
    The online ordering system allows you to set the input screen, so that the item price can be hidden.
  • [Order Management] Is there a function to check the quantity of items entered on the sales order form?
    Yes. If you connect the sales slip after inputting the sales order, you can check the quantity of items that have not been sold compared to the sales order in Outstanding Quotation status report.
  • [Order Management] If we are the head office of a franchise, is there a report that summarizes the order details per item?
    Of course. It provides a book that allows you to view the whole order history at a glance, so you can check it by subtotal per item.
  • [Order Management] Can we send the order history to the buyer?
    When you create a purchase order, you can import a sales order, so you can easily create an order form based on your order history and send it to your customer.
  • [Order Management] Is it possible to enter orders into the smartphone app?
    Yes. You can use all of the functions of ECOUNT in the app just like a PC. Orders can also be entered.
  • [Sales] Can I print the saes invoice directly after inputting sales?
    When you enter the sales history, the sales invoice is created automatically. You can print the sales invoice immediately after the sales input, or send it to your customers via email.
  • [Sales] I do not wish to show the unit price in the sales invoice to some clients.
    You can set the sales invoice form to hide the unit price. As for the others, you can register up to 50 forms, so you can only send a sales invoice with a specific price hidden to specific customers.
  • [Sales] Can I issue an invoice immediately after I enter the sales slip?
    Yes. You can link your sales slip to a tax invoice and issue a tax invoice for each slip, or you can issue a deadline tax invoice for a set period of time.
  • [Sales] Can I choose the wholesale/retail price for each item when I enter the sales slip?
    Yes. You can register several unit prices in the item and select it when you input sales.
  • [Sales] Can I immediately check the stock of the item I have entered?
    Of course. Instead of checking inventory books separately when you enter sales, you can simply click a button to see the inventory of these items.
  • [Sales] Tax calculation is issued to one customer, but is it possible to check the details of the fields to where the goods are shipped?
    When you enter sales, you can enter the shipped field, so you can easily check sales for each field.
  • [Sales] There are 20 pieces in a box. Some are shipped individually, others are shipped by box. How can we manage?
    By registering the quantity per item in information, you can manage both the single goods issue and the box unit goods issue. The number of pieces automatically converted at the time of box shipment is reflected in stock.
  • [Sales] Can I add more than one remarks column?
    Yes. You can add items to the input screen so that you can manage the sales details more precisely by adding the necessary items, as well as the remarks.
  • [Sales] Our company is a tile distributor, so we have to calculate the volume. Is it possible?
    Of course. When inputting sales, you can apply the formula such as width and height to reflect the stock and amount.
  • [Sales] Unit price fluctuates daily. Is it possible to ship goods at a daily price that fluctuates?
    When the sales input is made, the unit price registered in the item is retrieved by default, but it can be freely modified and applied. If the unit price fluctuates, you can register the sales by applying the appropriate unit price at that time.
  • [Sales] Unit price negotiations will be held at the beginning of next month. Can I make bulk changes to the negotiated unit price after shipment?
    Yes. You can change the selling unit price in a batch, so once the unit price is registered as the basic unit price, you can correct the unit price.
  • [Sales] Is the shipped item automatically assorted into tax-exempt/taxable items?
    Of course. Tax exemption/taxation can be distinguished when registering an item, which is automatically reflected in the sales input.
  • [Sales] We sell products in sets, so stock should be checked by component(single item)basis.
    When using the set product function, the stock of the component is automatically deducted when the set product is shipped.
  • [Sales] When a product is shipped, different vendors refer to it differently, so the names can get very confusing. Is there an easier way?
    You can set it so that one item can be searched by multiple names.
  • [Sales] Can I leave my exchange history if the goods are exchanged due to a problem?
    Yes. You can record all the return and exchange history, and also record the reason for each.
  • [Sales] I am Sole Proprietor and manage sales/delivery by myself. I need to issue a tax invoice and a sales slip right away when I visit my customer. How can I do this?
    You can use all the features of ECOUNT on your mobile, just like on a PC. You can easily issue transaction statements and tax invoices from your mobile phone right away.
  • [Sales] We deliver the same items and the same quantity every month. Is it possible to handle it easily?
    You can copy and use the sales slip. If you have some changes, you can copy and modify them.
  • [Receivable Management] How do I manage customer's receivables?
    When you create sales or deposit slips, they are automatically reflected in customer's receivable and can be checked through the books easily.
  • [Receivable Management] The customer's receivables are managed by Excel. Can I manage them with ECOUNT?
    Of course. You can check the receivables by providing with reports that can identify the sales amount, the receipt and the balance by the customer.
  • [Receivable Management] Is there any way to view receivables per each sales manager?
    Yes. You can sort them by the customer's name or search them by sales manager's to see the subtotals.
  • [Receivable Management] I would like to display the receivable in the sales invoice, is it possible?
    Yes. Template settings allow you to display the balance of the customer.
  • [Receivable Management] I want to make sure that the customer confirms receivables directly from the Customer System(CS) portal.
    You can set the menu that can be viewed in the Customer Service Portal(CS), so if you add the Customer/Vendor Book, you can easily check it from the account.
  • [Receivable Management] Our company often deals with our clients' company's branches, but we sort out A/R balance with the head office. Is this possible?
    If you use the Relation Setting function, transactions can be done with each branch, and with the receivables, you can view it by adding it up to the head office.
  • [Receivable Management] How can I manage my customers' long-term receivables?
    You can manage the credit limit amount and set the payment period for each customer. You can limit the order and sales entry or have a warning alert appear when you try to process sales to indebted customers.
  • [Receivable Management] I need to enter numerous customers' outstanding receivables from the prevoius month. Is there a way to do so?
    You can upload outstanding receivables in bulks by Excel. If you have kept track in an excel format, you can easily upload them to our system..
  • [Receivable Management] There may be cases in which payment is made separately for each sales slip. Can I view each slip's reaceivable separately?
    When sales is generated, you can record the receipt number in each sales slip. Once payment is collected, you can subtract receivables from the corresponding receipt number which was generated from sales sllips..
  • [Receivable Management] I would like to send the receivable ledger to the vendor. How can I send it?
    You can print it and give it directly or send it via email or fax.
  • [Receivable Management] Can I retrieve collection history of my bank account to ECOUNT?
    ECOUNT provides bank statement scrapping service. You can call up the bank account's receipt/withdrawal history in ECOUNT and immediately reflect it in the slip.
  • [Customer Management] How many customers can I register?
    There is no limit in customer registration; hence, you can register all customers that require management.
  • [Customer Management] Can I register customers and vendors separately?
    Yes you can by classifying customer groups by customer/vendor.
  • [Customer Management] Can I set the item price by customer?
    Yes, it is possible. If an item's price for each customer is different, you can set the price for each customer differently. During sales data entry, item prices previously registered for each customer are automatically generated.
  • [Customer Management] Can I set credit limit by customer?
    Yes, it is possible. You can set a credit amount/period limit for each customer. It is possible to limit the sales entry or have a warning alert appear when you try to process sales to customers who've reached their credit limit.
  • [Customer Management] Can I categorize customers that I do not use often so that they do not appear when I search?
    It is possible. You can search customers that have no transaction history within the past year and temporarily stop using them at once. Hidden accounts are not displayed during the search and can reactivated if necessary.
  • [Customer Management] If I have registered the same customer twice by mistake, is it possible to combine the two customer codes to one customer code?
    It is possible. Even if you have transaction history for the two codes which is actually a single customer, you can migrate the history to one code and then delete the other code.
  • [Customer Management] My customers are spread all over the country. Is it possible to manage them by region?
    Customers can be grouped, so you can manage the groups by region.
  • [Customer Management] Often, there can be multiple delivery destinations for a customer. Is it possible to manage multiple delivery sites for a customer?
    You can register multiple addresses in your customer information. You can choose the address you want your goods to be delivered from the multiple addresses.
  • [Customer Management] Is there a method to notify customers of their outstanding receivables at once?
    By using the SMS dispatch function, you can send the receivables for each customer immediately by text.
  • [Customer Management] Do I have to register customers with the New button everytime even if I have a plethora amount of them?
    No. By using the Excel Uploader function, you can register multiple customers at once with Excel.
  • [Customer Management] Can I add additional fields when registering new companies information?
    You can add up to 9 fields other than the default ones.
  • [Customer Management] Is it possible to manage items by different prices for each customer?
    By using the Price Level function, you can apply different prices for each customer.
  • [Customer Management] Can I check the transaction history of a customer on one page?
    Using the All-in-One menu, you can process transactions such as sales, purchases, collections, and payments in one page.
  • [Customer Management] Is it possible to manage similar customers by grouping them?
    You can group similar customers by using Customer/Vendor Group or Level Group, and you can view them combined in reports as well.
  • [Customer Management] I would like to restrict employees to only see the customers they are in charge of.
    You can select the customers that can be viewed per ID; thus, you can restrict the employees to view only the customers they are in charge of.
  • [Customer Management] When registering a new customer, I want to set some fields as a required field.
    You can customize the field as a required field.
  • [Customer Management] Can I back up my customers information?
    You can download the customer information in an Excel file.
  • [Credit Limit Management] Can I stop delivery to the customers with a lot of outstanding receivables?
    If you set credit limits for customers, you can rectrict employees from saving the slip or have a alert message show for the customers that have exceeded their credit limit.
  • [Credit Limit Management] Can I select the payment dates for purchases?
    You can specify the payment dates in advance by using the Cash Flow Projection function. Pre-registered planning vouchers can be viewed collectively in the voucher list.
  • [Credit Limit Management] Can I specify the payment due date and limit sales data entry after that date?
    You can specify a credit period so that the sales voucher is not saved after that period.
  • [Credit Limit Management] Our company has a fixed day to expenditure. Can I arrange my expenses to expected expiration date?
    You can use the Payable Management menu to register the due date, and you can view the debt reduction history by date.
  • [Credit Limit Management] There is some customers that make deposits regularly. Can I set it up in advance?
    You can register the receipt/expenditure date of the customer in advance and check the schedule in the form of a calendar.
  • [Credit Limit Management] Can I set credit limit for customers and prevent sales if it exceeds that amount?
    Yes it is possible. If you set credit limits for customers, you can rectrict employees from saving the slip or have a alert message show for the customers that have exceeded their credit limit.
  • [Credit Limit Management] I need to manage collections by sales. Is it possible?
    You can assign tracking numbers to sales slips and manage it on a case by case basis. When you collecte payment, you can select the slip it was collected for by checking the tracking number.
  • [Shipping Management] Is it possible to automatically generate a shipping order with the sales entry?
    Yes it is possible. You can set up the system to automatically generate the shipping order slip when you save the sales slip.
  • [Shipping Management] Can I send a shipment notification to the person in charge?
    You can automatically notify the person in charge when you save the voucher.
  • [Shipping Management] Can I set an user account so that only delivery department employees only see the shipment-related menu.
    You can set the user account to only see the shipment-related menu through user authorization.
  • [Shipping Management] Is it required to use the shipping order and tge shipping management functions?
    It is not necessary to use the functions unless the person in charge for sales and shipment is divided. You can manage your stock and shipping during sales entry.
  • [Shipping Management] In shipping order entry, is the customer's address automatically filled in if I've registered it on customer information?
    Yes it is. The address registered in customer information can be automatically generated when shipment order is created. If you have already registered multiple addresses in addition to the representative one, you can select the address you want and apply it.
  • [Shipping Management] Can I set a field for the courier amd waybill number at the time of shipment input?
    Yes it is possible. You can add customized text fields and name them courier and waybill number. Data inputted can be viewed in a list form and also be displayed in reports.
  • [Shipping Management] Can I use my mobile device to enter shipping order and process shippment completion?
    With the mobile app, you can use all the features of ECOUNT, so you can check your shipment and process your shipment to your mobile device.
  • [Shipping Management] Can I check the delivery status of stocks that the PIC in shipping department processed?
    After entering the shipment order, you can check the Pending Shipment Status according to the existence of a shipment slip data entry.
  • [Shipping Management] I have a lot of shipments for delivery. Do I have to enter each one individually?
    No. If you have a lot of data, you can register a large number of shipment slips at once by uploading them through Excel.
  • [Shipping Management] Can I process shipment with a barcode scanner?
    You can register the items for shipment by scanning their barcodes.
  • [Shipping Management] Can I send the shipping ticket to the customer easily?
    You can send the shipping ticket by e-mail to the customer.
  • [Shipping Management] Is it possible to set the system so a shipping order is mandatorily generated for specific customers?
    During customer registration, you can set it so a shipping order is mandatorily generated when there is sales to this customer.
  • [A/S Management] Is it possible to manage many A/S steps?
    There is no limit in dividing A/S steps so you can manage all the A/S steps your company uses.
  • [A/S Management] Is it possible to manage each A/S by employee?
    It is possible to register the person in charge of the A/S.
  • [A/S Management] Is it possible to manage the items consumed during the after sales service?
    You can record the items/parts used for A/S and the system will automatically deduct the used items/parts from stock.
  • [A/S Management] Can I print an A/S request receipt in ECOUNT?
    Yes it is possible. When you create after service slips, receipts are automatically generated and can be printed out immediately.
  • [A/S Management] Can I view a aggregated summary of all the A/S slips?
    Yes it is possible. You can view the status by Repair Order Status, Repair Status menu, by step, item, type of repair, etc. It is not necessary to download and edit it in Excel.
  • [A/S Management] Our company manages all items by serial number. Is it possible to manage after sales by items' serial numbers?
    Serial No. can be used to manage A/S and A/S history can also be tracked by Serial No.
  • [A/S Management] Our company requires to attach pictures of the products in A/S slips. Is this possible?
    Yes it is certainly possible. You can register images by item and display them in A/S slip after registering the products' pictures in groupware.
  • [A/S Management] Is it possible to specify the type of repair such as paid repair, free repair, etc. during A/S management?
    By registering the type of repair, you can distinguish free repair/paid repairs, and if necessary, you can add other fields that needs to be managed.
  • [A/S Management] There are many information fields our company needs to process repairing. Is it possible to add more information fields?
    Other than the basic information fields ECOUNT provides, you may customize 6 additional fields to manage your A/S history more precisely.
  • [A/S Management] Is it possible to charge reparing fee and used parts in A/S data entry?
    A/S data entry is integrated with sales data entry where you can charge the repairment fee for used items and repairment itself.
  • [A/S Management] Can I print a repair statement after A/S repair?
    Yes, you can print repairs statements that includes charged details, repaired items, etc.
  • [A/S Management] Is it possible to filter the materials used for A/S purposes?
    Yes it certainly is possible. You can filter the used products for each repairments in repair reports.
  • [Online Store Management] Can I easily manage my orders placed in e-commerce?
    Yes. By utilizing the e-commerce management function, you can collect orders from each e-commerce and easily reflect them in stock.
  • [Online Store Management] Which e-commerce sites are intergrated with ECOUNT ERP?
    Currently Auction, 11th Street, G Market, Interpark, Taobao, Timol, Smart Store, Godo Mall, Ticket Monster, Wemakeprice, Cafe24, SSG, CJ O Shopping, Lazada, Shopify, Alibaba malls are possible, and the linked e-commerces will be added later.
  • [Online Store Management] If we have our own e-commerce site, can we intergrate it with ECOUNT?
    E-commerce sites developed within cafe 24, Godo mall can be linked with ECOUNT. Private e-commerce sites can be intergrated with ECOUNT using Open API.
  • [Online Store Management] Can upload invoice numbers in bulks?
    Yes you can by using our Excel uploader.
  • [Online Store Management] I have a e-commerce that does not support interlocking in ECOUNT. How do I collect orders without e-commerce intergration?
    In each e-commerce sites, you can download your orders in an Excel format which you can then upload it to our system using ECOUNT's Excel uploader.
  • [Online Store Management] Do you only collect order history from E-commerce? Or can canceled orders also be processed?
    It is possible to collect orders each stage of the sales process, and if the order is canceled, you can check the cancellation history in ECOUNT as well.
  • [Online Store Management] Can I check the items' different prices for each e-commerce sites?
    You can check the different item prices for each e-commerce as well as each e-commerces' process fees.
  • [Online Store Management] Can I bring the e-commerce order history to ECOUNT?
    Yes you can. You can also use the open API table that ECOUNT offers to link the order details of your personal e-commerce. You need to go directly to API connection.
  • [Online Store Management] Can I enter the order history of the linked e-commerce in ERP?
    Yes. You can easily reflect the order details collected by ECOUNT in the e-commerce as ERP order/sales slip.
  • [Online Store Management] Can customer information from e-commerce be migrated to ECOUNT ERP?
    It is possible. When creating an ERP order/sales slip, you can automatically retrieve the information from e-commerce sites including customer name and other customer information.
  • [Online Store Management] Is it possible to differentiate a single item by its sizes/colors etc?
    Yes you can. You can register each size and color combination in ECOUNT and connect the corresponding items in ECOUNT and e-commerce site.
  • [Online Store Management] Can I change the progress of my E-commerce orders in ECOUNT?
    It is possible since we use bidirectional API. Collecting data and sending out data to e-commerce sites are automatically processed; hence, orders' progress changes made in ECOUNT will be reflected in e-commerce progress the progress steps such as order confirmation and delivery completion in ECOUNT.
  • [Online Store Management] Is it possible to process shipping orders for orders collected from E-commerce sites?
    Yes it is possible. Delivery method and invoice number can be entered to complete the shipment. Multiple orders can be uploaded in bulks using Excel uploader.
  • [Online Store Management] Can I manage the quantity of products in e-commerce through ECOUNT?
    Yes you can. You can transfer products' stock location ECOUNT to e-commerce. Then available stock for sale in the e-commerce site increases.
  • [Invoice/Packing List] Do I have to enter the Invoice/Packing List contents manually?
    You can import orders, sales records or input manually.
  • [Invoice/Packing List] Can I mail an Invoice/Packing List to my customers?
    You can send it out by e-mail immediately after data entry.
  • [Invoice/Packing List] Is it possible to have decimal places Invoice/Packing List entry?
    You can set up to 6 decimal places for the quantity and price of products.
  • [Invoice/Packing List] Can I limit users from modifying and deleting Invoice/Packing List slips?
    Yes, you can set authorization by user IDs. You can set it to an administrator ID which has full access to modify and delete or grant limited authorization which can only input/view the slips.
  • [Invoice/Packing List] Is there a way to get a discount on the total amount of the export invoice?
    You can register an item named DISCOUNT which you can add it on a slip. Enter 0 for quantity and a minus value for price. This indicates a total discount of that slip.
  • [Invoice/Packing List] Can I write the name of the item in Korean or English when I create an invoice?
    The default item name, whichever language it is in, will be generated automatically. However, you can modify the name to a different language and save it. Another method is to add an English name in the additional field from item registration and load the additional field's data during invoice entry.
  • [Invoice/Packing List] Can I send invoices to overseas customers?
    Yes, you can send invoices via e-mail to overseas customers.
  • [Invoice/Packing List] Can I enter the names of overseas customers in Korean and write them in English on my invoice?
    If you record the business name in English as an additional field in customer registration, you can display the English business name through invoice template customization.
  • [Invoice/Packing List] Can I customize my company's Invoice/Packing List form?
    If you want to use your company's Invoice or Packing List form, you can customize it through template settings. This is may not be as precise as you want.
  • [Invoice/Packing List] Can I check the e-mails sent to foreign companies?
    It is possible to check the e-mails sent to a foreign companies and can also verify whether they've received the emails or even printed them out.
  • [Invoice/Packing List] We've mistakenly sent an e-mail to a foreign company. Is it possible to cancel it?
    If you've mistakenly sent an e-mail to a wrong customer, you can cancel it if the customer hasn't opened it. If the customer already checked the contents of the e-mail, it is too late to cancel it.
  • [Invoice/Packing List] How do I create an Invoice/Packing List?
    You can fill out the form manually or import the order form/sales history.
  • [Invoice/Packing List] If I export only few items, do I have to enter them in data entry everytime I create a new sales?
    If you register them as My Item, you can call the items in My Item at once.
  • [Sales Plan Management] Is it possible to not only manage passed sales transactions but also prospected sales?
    It is possible through the Sales Forecast menu in which you can set specific sales goals an plan for future sales accordingly.
  • [Sales Plan Management] Can I plan prospected sales by salespeople?
    Yes. You can register the expected sales performance for each salesperson and compare it with their actual sales performance.
  • [Sales Plan Management] Our company has several stores and need to compare sales goal and performance by stores. Is it possible?
    Yes, it is possible to set sales goals for each stores and compare them with their actual sales performance.
  • [Sales Plan Management] Can I record the expected sales for each customer?
    Yes. You can record the estimated sales of each company, compare them with their actual sales, and check the difference.
  • [Sales Plan Management] When employees view their sales goals and performances, can I restrict them to view their sales data only?
    You can restrict sales forecast and performances by salespeople through authorization setup.
  • [Sales Plan Management] Can I manage my sales plan on a project-by-project basis?
    It is possible to manage sales by project by choosing the project during sales entry.
  • [Sales Plan Management] I manage my clients by region and I want to compare sales rate by region.
    You can see the peformance rate by region by defining each region as customer group values. Then you can view the sales performance of these groups in a chart.
  • [Sales Plan Management] Can I print a report showing my sales plan, actual sales, and achievement rate?
    Reports are available for download and for print in PDF or Excel form.
  • [Sales Plan Management] Can I download my sales plan report in an Excel format?
    Sales plan is convertible to Excel from the Sales vs. Sales Forecast or Sales Forecast List menu.
  • [Sales Plan Management] Can I forecast item sales?
    You can create sales plans by entering the target amount for each item handled by the company.
  • [Sales Plan Management] Is it possible to restrict menu access for certain employees?
    It is possible to restrict user IDs without menu authority from accessing menus.
  • [Quotation Request] I would like to request a quote before placing an purchase order, is it possible?
    You can receive quotation prices for each item via email by sending the vendor a quotation requsest using RFQ menu.
  • [Quotation Request] I would like to request a quotation from several vendors .
    You can request quotations from 5 customers at once using the RFQ menu.
  • [Quotation Request] Can I check if the customer have received the requested email?
    You can check the sent history in which you can see the status of the request email.
  • [Quotation Request] Can I limit the quotation's validity period?
    Yes. You can set a validity period during the request period of the quotation, so that you can restrict the price from being returned.
  • [Quotation Request] Can I send the quotation request form in English for overseas vendors?
    Yes. You can change the input screen style to English.
  • [Quotation Request] I would like to make a remarks column on the quotation request form and input additional information.
    You can fill in additional details in the Remark field and you can check the details written in the Modify RFQ screen.
  • [Quotation Request] I would like to apply the price that I've sent in the RFQ to the vendor. Is it possible to apply it directly?
    You can select the reasonable price from the RFQ which the vendor has accepted. It is possible to apply it immediately to the purchase order form.
  • [Quotation Request] How does the customer notice us when we ask for a quote?
    You can send the price you want via email to the customer. After receiving the e-mail, the customer can confirm or modify the requested price and reply back.
  • [Quotation Request] Can the quote be visible to other customers than the customer I've sent to?
    Only our employees can view the price that the customers have replied. Other customers or companies can't see it.
  • [Quotation Request] Is it possible to prevent the customers from remodifiying the price?
    If you do not allow customers to modify the original price, the button to modify will not appear on their end when they get the Email.
  • [Quotation Request] Will there be a menu to compare the initial price and the confirmed price for each case?
    You can compare the price that was originally requested and the confirmed price in the RFQ Status report.
  • [Purchase Plan] Can I easily check the required order quantity?
    By using the purchase plan menu, you can check the optimal order quantity calculated based on current stocks, minimum purchase units, and so on.
  • [Purchase Plan] Can I plan my order to reflect the quantity of Outstanding P/O and pending orders?
    It is possible to reflect the Outstanding P/O and pending quantity in purchase plan calculation.
  • [Purchase Plan] Can I order items under safety stock at once?
    You can create purchase orders in a batch by automatically bringing items below safety stock.
  • [Purchase Plan] Can I set the calculation formula to suit my company when planning my order?
    You can customize the formula to calculate the unsold, safety stock, stock, pending stock, minimum purchase unit, and so on.
  • [Purchase Plan] Can I calculate the date of arrival in the future?
    When calculating the order quantity, you can set the base date and create the purchase plan based on the future date.
  • [Purchase Plan] Can I calculate my future delivery date and plan my order?
    You can calculate the purchasing plan based on the date and time of Outstanding P/O/pending stock.
  • [Purchase Plan] Is it possible to reflect purchase request in the purchase plan as it is?
    Order and purchase order requests can be automatically called up and applied, enabling efficient management.
  • [Purchase Plan] Is it possible to create an purchase order automatically after planning an order?
    After calculating the optimal purchase order quantity, you can automatically generate the purchase order based on the quantity.
  • [Purchase Plan] Can I enter an purchase plan based on BOM?
    You can apply the BOM of the product into the purchase plan calculation.
  • [Purchase Plan] Can I bring up an sales order when I enter my purchase plan?
    You can import the sales order and apply it to the purchasing plan, so you can easily process the order quantity calculation.
  • [Purchase Plan] Is it possible to enter the purchase plan considering the safety stock?
    It is possible to reflect safety stock in the purchase plan calculation so that you have more inventory than safety stock.
  • [Purchase Plan] Can I create a purchase order with the purchase planning data I entered?
    After calculating the optimal purchase quantity, you can click on the purchase plan button to instantly generate the purchase order.
  • [Purchase Plan] Can I calculate the consumed items for production for a sales order?
    You can calculate the consumed products by clicking the Sales order button on the Estimated BOM screen.
  • [Purchase Plan] Can I calculate the consumed items for production in the job order screen?
    You can calculate the consumed productss by clicking the Job Order button on the Estimated BOM screen.
  • [Purchase Plan] Is it mandatory to have a purchase plan to create a purchase order?
    Even if you do not use the purchase plan menu, you can create it separately in the purchase order menu.
  • [MRP] Can I calculate the amount of raw/sub material needed in my production plan?
    Use MRP to automatically calculate the amount of raw/sub materials required for production and the time for ordering, based on the production plan.
  • [MRP] What criteria is used to calculate the required amount of raw/sub material according to the production plan?
    Based on the BOM of each product, the material requirements planning is established considering the Outstanding P/O Qty., the safety stock, and the lead time.
  • [MRP] Can I make a batch of purchase orders according to the MRP(Material Requirements Planning)?
    Yes. Based on the calculated MRP, the purchasing plan is automatically established and can be easily created for the next purchase order.
  • [MRP] Our company follows the standard BOM version to make a single product. Can I plan material requirements based on a different BOM version?
    If you register multiple BOMs in one product, you can select and apply the BOM when MRP is created. So you can create purchase orders by applying the raw/sub material requirements plan for each BOM version.
  • [MRP] Can I view the order quantity required for each item by date?
    Yes. You can check the purchase plan considering the delivery date and the lead time by date and item.
  • [MRP] We do not receive orders unless our customers order more than 100 orders at a time. When I create a material requirements planning(MRP), is it possible to make plans based on the minimum purchase quantities?
    It is possible. When you create a MRP, you can reflect the minimum purchase quantity for each item when you confirm the total purchase order quantity.
  • [MRP] Can I view the estimated inventory by date?
    Creating an MRP allows you to view the estimated inventory by date.
  • [MRP] Certain raw/sub materials have a long lead time due to import processing time. How can I reflect that part?
    If you set the lead time for each item, you can reflect the period when you generate the MRP.
  • [Purchase Order] Can I change my purchase order input screen settings?
    You can customize the input screen fields by adding, removing or changing the fields.
  • [Purchase Order] When I send a purchase order to a Chinese factory, I would like the product name to be displayed in Chinese.
    You can add an field to the item information to record the Chinese name, and you can add a order form to bring the default item in Chinese.
  • [Purchase Order] I have registered my purchase plan, but do I need to repeat the same thing on my purchase order form?
    No. Each menu is connected organically, so you can apply the contents of the purchase plan as is.
  • [Purchase Order] I have received an order, but I need to send an order to the vendor because there is not enough stock. Is it possible to bring the data too?
    You can easily place an order by loading an order form when you place a purchase order.
  • [Purchase Order] If I am outdoors and need to send my order in a rush due to insufficient inventory, can I enter/send a purchase order from a mobile phone?
    Yes. It can be shared in real time with the mobile app, and sent by email immediately
  • [Purchase Order] Can I set an order delivery date and set it to be notified when the due date is near?
    Yes. After setting up the due date for the order, you can send the notification to the person in charge by SMS, message, or app push.
  • [Purchase Order] Can I see the quantity that I have not yet received after ordering?
    Yes. We provide a report that allows you to check the difference between the quantity ordered and received, in other words, the quantity non stocked.
  • [Purchase Order] I know the purchase order is a menu that does not affect the inventory, but is it possible to indicate that the order has already been processed?
    Possible. You can manage the progress status by changing the progress stage to [Finish], so that you can distinguish the completed purchase order.
  • [Purchase Order] We need to send the purchase order to the customer via Email.
    If you simply click the button, you can send the order form to your customer via Email.
  • [Purchase Order] Can I specify the delivery date in advance?
    Yes. You can specify the due date when you place an order. It can be linked with the groupware schedule menu, so you can systematically manage them.
  • [Purchase Order] The order form is different for each customer. Can I set it up differently for each customer?
    You can set up to 50 order forms and specify the forms that can be outputted for each user.
  • [Purchase Order] Can I compare the order quantity with the actual purchase quantity?
    Yes. You can instantly check the quantity of the products that are not in stock by automatically calculating the purchase quantity compared to the order, since the purchase order and the purchase menu are linked.
  • [Purchase Order] I would like to proceed the order with the confirmation of the person in charge.
    When registering the purchase order, you can set it so that it can be reflected in the book only after the confirmation of the person in charge.
  • [Purchase Order] Can I automatically enter the raw/sub materials required to produce the product?
    When you place an order, you can automatically apply the raw/sub materials based on the finished goods/semi-finished goods BOM.
  • [Purchase] The price of the same item differs for each customer.
    If you set the price per customer, you can automatically import the unit price when you create the slip.
  • [Purchase] Is it possible to check the outstanding P/O qty in comparison to the purchase order?
    The purchase order and the purchasing menu are interlocked, so you can instantly and automatically check the quantity that is currently not in stock by comparing the purchase quantity with the order quantity.
  • [Purchase] Can I also enter the expenses of imported items?
    Yes. You can enter incidental expenses by item or by slip, and you can reflect future expenses to the prime cost.
  • [Purchase] Is it possible to manage goods in transit for each import case?
    We provide menus for your income so you can easily check your goods in transit for each imported case.
  • [Purchase] Can I manage the purchases for each project separately?
    Yes. Project items can be linked when you are inputting the purchase history, so it is easy to track and aggregate the history of each project.
  • [Purchase] Can I manage my non texable/taxable items?
    Of course. You can reflect it automatically when you create a slip for each tax/non-taxable item.
  • [Purchase] Is it possible to manage the expiration date of purchased items?
    You can register the expiration date by using the serial lot number when you input the purchase, and manage the stock/history per valid period.
  • [Purchase] Can I purchase items that fall below the appropriate inventory?
    Appropriate inventory can be registered as safety stock quantity, and items can be purchased in bulk by selecting items below safety stock.
  • [Purchase] Is there a way to easily input a lot of items when I receive them at once?
    With Excel Uploader, you can batch upload multiple receipts easily.
  • [Payables Management] Can I check the accounts payables for each vendor in bulk?
    Yes. We povide a printout that allows you to see the amount of purchase, payment, and balance for each customer at a glance.
  • [Payables Management] Can I transfer my payables details to a customer and share it?
    Yes. You can easily share your debt details with your customer manager by e-mail.
  • [Payables Management] Can I manage my accounts payables book for each department?
    If you select and enter a department when entering a slip, you can view/summarize specific departments.
  • [Payables Management] Can I manage my debt by the number of slips I have purchased?
    Yes. You can assign a debt number to each purchase and manage the debt by the corresponding number.
  • [Payables Management] Is there a way to see the paid and unpaid amounts?
    You can do it by using the A/P by Vendor menu. After specifying a date, you can check the amount of the payment within the period and the remaining debt amount at the same time.
  • [Payables Management] Can I manage payables by customer in foreign currency?
    You can view by foreign customer and also by the currency they are using. If you have input currency rate at the time of transaction, converted amount will be shown to you.
  • [Payables Management] Can purchase vouchers be transferred to accounting menu automatically?
    Yes, if you use the automatic invoicing function, whatever you input into purchases will be creating accounting invoices at the same time.
  • [Financial Reports] Can I see the full transaction history including sales, purchases and receivable status?
    You can see the overall performance of your sales/purchases/received amount/payment amount at a glance in Management Report.
  • [Financial Reports] Is it possible to report sales status by graph to executives on a monthly basis?
    Yes. You can see monthly sales figures in a graph form by using the [Graph] menu.
  • [Financial Reports] Can I check sales for each salespeople?
    By using Inventory Summary report function, you can check sales performances and sales amount by each salesperson and by customer. It is easy to summarize sales details in general.
  • [Financial Reports] Can I check my company's cash and funds?
    You can check the details of the funds by the output date such as the fund statement, the cash flow, and so on.
  • [Financial Reports] Can I check the income statement monthly?
    Of course. You can view your income statement monthly or you can see the monthly profit and loss at a glance.
  • [Financial Reports] Can I check the receivables status and collection plan status for each month?
    Yes. You can check the monthly amount of receivables and the status of collections for each customer in the AR/AP Aging Details menu.
  • [Financial Reports] Can I check the purchase tax and sales tax at once? I would like to know the tax refund amount.
    Yes. You can easily check the tax in the purchase/sales book, so you can easily calculate the tax refund.
  • [Financial Reports] I would like to see how much I've spent on each account. Is that possible?
    You can check the incurred costs immediately by viewing the desired period in the ledger and Payments Journal Sum.
  • [Financial Reports] Can I check my financial statement in English?
    Since we provide an overseas form as a default, you can view the Balance Sheet in English. You can also set the form title in English.
  • [Easy Entry] Is it possible for users who are not familiar with journalizing to manage their accounts?
    The automatic entry function helps beginners to input double entry book keeping, making it easier for them to use.
  • [Easy Entry] What are the criteria for automatic journalization?
    Your frequent journal entries are organized in a separate menu, and you can set up a standard account subject to be automatically journalized per menu.
  • [Easy Entry] How do I process a deposit from my credit card company to my account after card sales, when the amount was paid except the fee?
    You can easily process the payment through the Payment Received from Merchant Account menu. If you fill in the amount deposited, the commission is also automatically journalized.
  • [Easy Entry] Is it possible to easily enter accounts using corporate credit cards?
    It is possible to process journal entries automatically through the menu called Receipt and Credit Card Receipt. However, you can use various accounting books if you enter the expenses account.
  • [Easy Entry] Can I easily enter my purchase/sales slip?
    There is a menu called Sales Invoice 1/Purchase Invoice 1 that can be automatically journalized, and it is easy to select the type of sales tax according to the situation.
  • [Easy Entry] I have too many purchases/sales history entries to enter them all separately.
    It supports Excel Uploader and NTS data interworking. By using the Inventory menu, data generated from sales/purchasing can be easily interlocked and processed.
  • [Easy Entry] It is too hard to manage the note. Is there a better way?
    We support automatic entry menu such as Increase of Note Receivable, Decrease of Note Receivable, Increase of Notes Payable, Decrease of Notes Payable, Notes Endorsement, etc., and transaction details can be checked for each note receivable through various accounting reports.
  • [Easy Entry] Is there a way to make accounting easier for banking and lending?
    Yes. You can easily manage the fees for loan/repayment by the menu called Bank Loan and Loan Repayment/Interest.
  • [Easy Entry] Is it okay to use the automatic journal entry menu without using the direct journal entry menu?
    Of course. Whether you are a direct journalist or not, the accounting book is equally reflected so that both accounting professionals and beginners can manage your finances well.
  • [Easy Entry] We journalize debit and credit, is it possible to enter it more easily?
    You can easily make journal entries automatically through the Sales/Purchase Invoice 2 menu, and you can easily check the journal entries and modify them directly.
  • [Easy Entry] Can employees enter payment without knowing accounting terms?
    We automatically invoice your corporate card usage, so employees can easily enter their expenses even if they do not know accounting well.
  • [Easy Entry] There are too many card usage, so it's too difficult to enter one by one. Is there another way?
    Excel Uploader function allows you to enter the card details at once, and it makes it easier for you to carry out your business by automatically importing your corporate card usage history.
  • [Easy Entry] Can I upload my past tax statements?
    Yes. You can download the details from the NTS to Excel and upload them as they are.
  • [Easy Entry] Do I need to enter my transaction history one by one?
    You do not have to enter each one, you can easily save your account receipt history by ECOUNT and save it as a slip.
  • [Easy Entry] I would like to have employees enter their expenses directly, but they do not know accounting. Is it possible?
    Of course. Simply enter your payment method, account, and amount to process your spend. This record is automatically journalized into debit/credit, so the accountant can check the book in double entry bookkeeping.
  • [AR/AP Management] Can I view my receivables and debts per each customer?
    You can check the sales/purchases, collection/payment, and balance at a glance from the A/R by Customer and A/P by Vendor reports.
  • [AR/AP Management] Can I only view the amount of the receivables that did not issue a tax invoice?
    Yes. We provide a report to see the amount of receivables with no issued tax invoice at a glance.
  • [AR/AP Management] Sometimes sales and purchases occur at the same time. Do you also provide a ledger with AR/AP at the same time?
    Yes. You can view your receivable and payables at the same time in Customer/Vendor Book, and you can easily check your balance.
  • [AR/AP Management] Could you manage the balance of accounts receivables per sale, rather than managing receivables per customer?
    You can create a tracking number for each sales slip, and manage the receivables case by case.
  • [AR/AP Management] Can I view the balance of the receivables and payables on a monthly basis?
    Yes. We provide a report that allows you to check sales/collection/balance/uncollected amount at a glance.
  • [AR/AP Management] Could you include the balance of multiple accounts (accounts receivable, receivable, etc.) in the receivables and payables books?
    Yes. If you display the receivable or payables attributes by account, they will be recognized in the books where you can check the accounts.
  • [AR/AP Management] We deliver to multiple stores but there are times when we need to receive money at one point from our head office. Can I move the bonds to one point?
    You can bundle multiple accounts into one A/R Code, which allows you to manage receivable combined as one customer.
  • [AR/AP Management] Is it possible to list the order of AR and AP by customer in descending order?
    You can easily check the amount in the report that can display the receivables/payables by the customer in any order you want.
  • [AR/AP Management] I am in the construction industry, but can we check the down payment and remaining balance at the site?
    When you sign a contract you can create a tracking number and enter the down payment in receivable management. This way, you can check the balance by reducing the receivable every time you collect.
  • [AR/AP Management] Can I give the individual number to my liking when the bond occurs?
    When entering a slip, you can create your tracking number by specifying it directly.
  • [AR/AP Management] Is it possible to check the balance for each transaction even if you are constantly trading with the same company?
    You can create a tracking number for each sales transaction, and you can check by reducing it when collecting receivables.
  • [AR/AP Management] Can I back up my entries?
    The contents can be converted and backed up into Excel.
  • [Cost/Expense Control] Can I specify a limit for each cost, such as gasoline or other expenses?
    You can do this by using the Expenses Management menu. After you register the type, you can specify a limit amount for each cost.
  • [Cost/Expense Control] Can I limit the amount of money an employee can use?
    Yes. The Expenses Management menu allows you to specify a limit amount per account, and limit the input when it exceeds.
  • [Cost/Expense Control] We are a non-profit corporation. Can I set a budget to avoid exceeding the cost?
    Yes. You can restrict the slip from being saved when the budget is exceeded.
  • [Cost/Expense Control] There is a fixed monthly expense for each month. Can I set it up?
    Yes. You can specify a time period for controlling costs on a monthly basis.
  • [Cost/Expense Control] I would like to only view the cost history that the employee used.
    You can use the Expenses Management menu to create expense details per employee and easily view them by each user.
  • [Cost/Expense Control] What happens if I exceed my costs?
    If you exceeded the limit set by the company, you may indicate that you exceeded the stated amount when registering your costs.
  • [Cost/Expense Control] Is there a feature that allows me to enter my expenses and get approval for it separately?
    Of course. All accounting slips, including Payment Journal, can be set to be reflected in the accounting books, after the approval processed by the manager. There is also a way to use the groupware supplementary services to conduct an electronic approval.
  • [Budget Management] I want to see my monthly/account budgets and performance.
    You can manage your budget on a monthly, quarterly, semi-annual, or yearly basis, so you can compare your monthly budget with your future execution costs.
  • [Budget Management] Is it possible to manage the budget for each project?
    Yes. You can register budgets for each project and compare actual execution costs against the budget.
  • [Budget Management] Is there a feature that allows you to automatically allocate money even if your budget is the same every month?
    Yes. You can enter a one-year total budget and automatically distribute it to your monthly budget.
  • [Budget Management] Can I display my budget balance in Receipt Journal and Payment Journal?
    Yes. You can set up forms for printouts, such as Receipt Journal and Payment Journal, so you can add a budget balance item to your form.
  • [Budget Management] Is there a feature that alerts me when I exceed my budget?
    Of course. You can be notified when you exceed your budget, or you can limit your ability to save the slips.
  • [Budget Management] Can I add the necessary account codes for budget management?
    Yes, but if you are having difficulty adding it yourself, ECOUNT can help you .
  • [Budget Management] Is there a way to register the monthly budget amount one by one?
    Yes, you can upload one by one and you can also bulk upload budgets by each account code through Excel.
  • [Budget Management] Is it possible to manage the budget for only specific accounts?
    Yes. You can manage the budget for the accounts you need.
  • [Budget Management] Can I compare the amount of the budget and the actual amount used?
    You can compare the difference between the set budget amount and actual expenditure through the book, and it is also possible to check monthly if necessary.
  • [Budget Management] Can I view my budget status?
    You can check the budget by the aggregated amount of the search criteria date/monthly amount.
  • [Budget Management] Can I see the percentage of performance against my budget?
    If you check the ratio when searching the Budget vs. Actual, you can see the percentage together with the amount.
  • [Budget Management] Is monthly budget control possible?
    Yes. You can manage your budget on a monthly, quarterly, semi-annual, or yearly basis.
  • [AR/AP Transaction Management] Can I check my collection/payment status for each customer?
    You can manage the receipt/payment status by generating a number for each AR/AP.
  • [AR/AP Transaction Management] Is it possible to manage the part payment/balance?
    The remaining amount of all the receivables/payables is manageable, and you can check and input the part-payment/balance status with ECOUNT.
  • [AR/AP Transaction Management] Can I manage the receivables in detail?
    You can manage receivables in detail by checking receivable/debt transaction details and reduction/increase status.
  • [AR/AP Transaction Management] Can I check receivables for each transaction and enter them easily?
    Accounts receivable/payables reduction registration menu allows you to easily enter the deposit/expenditure history for the trial.
  • [AR/AP Transaction Management] Can I input details such as purchases/sales discounts easily?
    The New Receivable/Payable Payment menu allows you to enter and process the details of the purchase/sale discount as a slip.
  • [AR/AP Transaction Management] Can I manage only the receivables/payables without reflecting it in accounting?
    Through the Receivable/Payable Payment menu, you can register and manage the reduction record without reflecting it in accounting.
  • [AR/AP Transaction Management] Is it possible to manage the due dates on receivables?
    When you enter sales/purchase for each transaction, you can set the expiration date and search for the period.
  • [AR/AP Transaction Management] Can I manage my deposits/payments with cash, banks, notes, checks, etc. for each transaction per customer?
    You can manage the breakdown by searching for the decrease type in Payable/Receivable Payment Status.
  • [AR/AP Transaction Management] Is it possible to manage creditworthiness per customer?
    Through per transaction management, you can accumulate A/R data, from this you can get an idea on their credit level.
  • [AR/AP Transaction Management] Can I manage my accrued balance on a monthly basis?
    AR/AP Aging Details menu enables you to check the progress of your account at a glance.
  • [AR/AP Transaction Management] Is it possible to control which specific transaction has been received from a list of past transactions?
    Yes. You can assign a designated tracking number to each transaction and select the number when collecting.
  • [AR/AP Transaction Management] Can I see only the receivables that are due today?
    You can check by each due date on the Receivable Management menu.
  • [AR/AP Transaction Management] Can I easily check receivables and due balances for each customer on a monthly basis?
    Yes. You can see the receivables and balances at a glance for each customer in the AR Aging Details menu.
  • [AR/AP Transaction Management] Can I easily see when my account balance has been accrued?
    You can easily check the balance of receivables and the amount of uncollected receipts from the AR Aging Details.
  • [AR/AP Transaction Management] We buy raw materials from a customer and purchase consumables too. Can we manage the debt to be paid separately?
    In the Payable Management menu, you can see at a glance the total amount you have entered for each account/customer.
  • [AR/AP Transaction Management] I want to check by which payment method the receivables were collected.
    By registering the received type in the Receivable Management menu, it is possible to summarize by each receivable type. You can see whether you have received by cash, card and so on, by each payment method.
  • [Fixed Assets Management] Is automatic calculation of depreciation possible?
    Of course. Depreciation can be calculated automatically based on the useful life of fixed assets, depreciation method, scrap value, and so on.
  • [Fixed Assets Management] Can I manage my machinery/buildings/land separately?
    Yes. Fixed assets can be registered and entered in advance by its type.
  • [Fixed Assets Management] Can I register the fixed assets I held before the introduction of ECOUNT?
    You can register and manage the initial acquisition and depreciation history of the assets you held before the initiation of ECOUNT.
  • [Fixed Assets Management] Can I manage the disposal of fixed assets?
    Yes. By registering the details of disposal of fixed assets, you can check disposal status at a glance.
  • [Fixed Assets Management] Can I also register the amount of non-expenses?
    Yes. You can manage the fixed assets by entering the depreciable amount separately.
  • [Fixed Assets Management] Can I register my fixed asset details in bulk?
    Yes. It is easy to register in bulk by uploading data in Excel.
  • [Fixed Assets Management] Can I download the Fixed Asset Book to Excel?
    Of course. You can download all printouts to Excel as well as fixed asset books.
  • [Fixed Assets Management] Can I manage my company's assets such as machinery, vehicles, buildings and fixtures?
    Yes. You can register various fixed asset types acquired by the company and manage the fixed asset book separately.
  • [Fixed Assets Management] Is it possible to process settlement of depreciation?
    The depreciation history calculated by ERP can be immediately reflected in the financial statements.
  • [Fixed Assets Management] Is it possible to manage assets acquired before the initiation of ECOUNT ERP?
    If you register the depreciation history of the first acquired history and the used period, you can continue to manage the fixed assets held before the introduction of ECOUNT.
  • [Fixed Assets Management] When you sell or discard an asset, how do you handle it?
    t is possible to sell and dispose it through reduction of fixed assets, and it can be automatically reflected in the journal entry process in accounting.
  • [Fixed Assets Management] Is there a way to register a fixed asset at a time?
    You can easily upload your company's assets to ERP by using Excel Uploader.
  • [Fixed Assets Management] Can I manage the quantity of fixed assets?
    Yes. When you register a fixed asset, you can choose whether to manage the quantity or not, and you can check the increase and decrease amount of the asset in the fixed assets account.
  • [Fixed Assets Management] When calculating depreciation, can I set the depreciation rate myself?
    Yes. You can directly set the depreciation rate for each year, and after the calculation, you can modify the depreciation cost of each asset to the desired amount.
  • [Fixed Assets Management] Can I convert fixed assets data in to Excel?
    You can easily download various reports such as fixed asset books to Excel.
  • [Notes Management] Is it possible to manage received and sent money notes?
    Yes. You can enter and manage received notes and their expiry dates.
  • [Notes Management] Is it possible to input if I pay in notes with foreign currency?
    The notes received from the customer can be paid back to the buyer to process other endorsements.
  • [Notes Management] Can I manage electronic notes?
    Yes. Because the electronic notes have the same management method as the general notes, they can be managed using the notes menu just as long as you register them properly.
  • [Notes Management] Can I view my notes at once?
    You can check note numbers, customers, expiration dates, and amount at a glance in Outstanding Notes Status.
  • [Notes Management] Is there a feature that automatically notifies you when a note is due?
    At the time of recording the note, there is no automatic notification function. However, you can utilize other notifications functions to be sent on the expiration date of a note.
  • [Notes Management] I want to record note by departments and check it. Is it possible?
    When registering notes, you can assign departments, which you can later look up or summarize by department.
  • [Notes Management] Can I check notes by its expiration date?
    You can search for notes by their expiration date and sort by these dates in the reports.
  • [Notes Management] Is it possible to check the list of notes paid by each customer?
    Yes. It is possible to check the company that paid with notes.
  • [Foreign Currency Management] Is foreign currency input possible?
    Yes. You can input foreign currency amount for export/import, and check them in currency ledger.
  • [Foreign Currency Management] I would like to see the amount converted from the foreign currency book in our domestic currency. Is it possible?
    If you enter the exchange rate in each slip, you can check the conversion amount according to the exchange rate.
  • [Foreign Currency Management] What currencies does foreign currency reports support?
    There are no restrictions on foreign currency types. It can be freely registered and utilized.
  • [Foreign Currency Management] Can I set both the domestic price and foreign currency price for a single item?
    You can set the unit price to use as a base currency or foreign currency, and you can add unit price information.
  • [Foreign Currency Management] Can I manage foreign currency reports separately for each customers?
    You can check the entire Currency Ledger or look up for each customer separately.
  • [Foreign Currency Management] Can I apply exchange rate in bulk for multiple transactions?
    Yes. You can apply or modify the exchange rate in bulk for multiple transactions.
  • [Foreign Currency Management] Can I register customers/vendors that use foreign currency?
    Foreign currency customers can be registered, and the exchange rate to be used for each transactions can also be registered.
  • [Foreign Currency Management] Can I enter foreign currency amount with a decimal point?
    You can set the number of decimal places and reflect it in your input screens and reports.
  • [Foreign Currency Management] Can I register my foreign bank account?
    You can register foreign currency bank accounts managed by your company.
  • [Foreign Currency Management] Can I also input foreign currency remittances overseas?
    You can register your foreign bank account and input the overseas remittance.
  • [Foreign Currency Management] Is it possible to display the foreign currency amount in the financial statements?
    The amount entered in foreign currencies are displayed in foreign currency ledgers. It will reflect the currency exchange rate you have input into each transaction slips.
  • [Foreign Currency Management] How many foreign currencies can I register?
    You can register foreign currencies without any limit.
  • [Import Management] Is it possible to manage imports?
    You can assign an unique import management number to each import case. You can collect and manage various incidental expenses such as import charges, insurance fees, purchasing fees and so on under one import case number.
  • [Import Management] Can I manage the import costs such as customs and shipping costs of each imports case?
    If you use the import menu, you can manage the costs of each import case that occurred during importing.
  • [Import Management] Is there a report that allows you to check the details of the expenses for each import case in bulk?
    Of course. You can check the expenses, total cost, clearance amount, and clearance date of each import case at a glance from the Import Status.
  • [Import Management] Is it possible to manage import costs including incidental expenses?
    Available. If you record the incident costs incurred in importing, you will be able to reflect those costs later in costing.
  • [Import Management] Can I add an expense item?
    You can freely register and utilize necessary cost items needed for your company.
  • [Import Management] Can I download the import transaction details I have entered?
    You can download it by clicking the Excel button after searching according to the desired item and period.
  • [Import Management] Is it possible to manage the payment for the outstanding balance after prepaying a certain amount to the forwarding company in advance?
    If you register a customs broker as a customer, you can manage it together.
  • [Import Management] Is it possible to reflect the cost of freight that I paid while importing?
    When purchasing, you can use the [Expenses] button to reflect the cost, such as freight cost, to the purchase cost.
  • [Travel Expenses Management] I would like to have my employees enter the business trip cost details themselves.
    Expense types and items can be registered in advance so that anyone can easily create an expense slip by themselves. In addition, the input contents can be grouped by employee/business trip type.
  • [Travel Expenses Management] Is it possible to limit the amount by dividing the type according to the cost?
    You can set a limit for each espense type. When the limit is exceeded, a notification popup message will let the use know that they have exceeded the limit. They may or may not be able to save the slips, depending on its settings.
  • [Travel Expenses Management] Is it possible to distinguish between the character and type of our company's expenses?
    Yes. You can use separate expense types according to the business setting.
  • [Travel Expenses Management] How can I link expenses to accounting journals?
    You can easily create expense slips you have entered in the form of a Payment Journal or S/A Journal.
  • [Travel Expenses Management] Is it possible to manage expenses that occur on a regular basis?
    Of course. You can set a recurring cycle for costs (daily, weekly, monthly, yearly, every time) to manage fixed costs.
  • [Travel Expenses Management] Can I see cost history for each user?
    Yes. You can view by users, by dates and amounts at a glance through expense reports.
  • [Travel Expenses Management] Is it possible to control who uses which cost?
    Yes. You can set whether or not to control the people who use the cost and register the usage number.
  • [Travel Expenses Management] How can I identify whether it is a personal expense or a company expense?
    Yes. When you create a cost statement, you have an item that can tell whether it is personal expense or a company expense. When you reflect these data into accounting reports, personal expenses should be written in S/A Journal, and company expenses should be written in Payment Journal.
  • [Travel Expenses Management] Is it possible to check by each expense type?
    Yes. You can distinguish each expense type and also check individual reports on them.
  • [Travel Expenses Management] I want each employees not to see the costs that others have spent, is it possible?
    The ID of the general employees can be set to only use the input menu for entering data purposes, whereas the accounting team or relavant people can view everything.
  • [Travel Expenses Management] Can I check my past business trip history at a glance?
    You can view the expenses in the form of report by employee/business trip field/date in Expenses Status
  • [Travel Expenses Management] Can expense-related reports be modified?
    Yes the template for expense lists and status menus can be set and modified.
  • [Chart of Accounts] Can I create or edit account codes easily?
    Yes. Account codes can be created or modified directly for your company's accounting purpose. Creating new account codes and modifying old ones are both easy.
  • [Chart of Accounts] We are a Non-profit Organization. Can I created multiple levels for an account code?
    If necessary, you can register steps and levels and check it on the Statement of Operation.
  • [Chart of Accounts] Can I view reports by each account code?
    You can view by account code, as well as by department/project in all accounting reports.
  • [Chart of Accounts] Can I upload Chart of Accounts at once?
    Yes. You can easily upload a new Chart of Accounts in a batch by using Excel. You can also download them in Excel format too.
  • [Chart of Accounts] Can I set up a list of commonly used account codes?
    If you add a remarks column to account codes, you can easily enter it without typing it every time.
  • [Chart of Accounts] Can I use the basic account codes and use the accounting system right away?
    Default Chart of Accounts are provided so you can start with your accounting straightaway.
  • [Chart of Accounts] Can I change an account code to be another code?
    If you use Change Code function, yes, you can change an account code to be something else you have registered.
  • [Chart of Accounts] Is it possible to create my own Chart of Accounts?
    Yes. You can change the provided Chart of Accounts.
  • [Chart of Accounts] Do I have to register a list of account codes to use the program for the first time?
    Default Chart of Accounts are provided so you can start with your accounting straightaway.
  • [Chart of Accounts] In our overseas branches, they also need to check accounting data in English. Is it possible to convert account codes automatically into another language?
    Yes. Since each account codes have a second display name, you can set it to be another language you want, and view reports with this specific display name.
  • [Chart of Accounts] Can I disable default account codes?
    Every single account code can be deactivated.
  • [Chart of Accounts] Can I set my company's account code to appear automatically when I enter an accounting slip?
    You can set up default account code for each input screen. Then the system will automatically recall the accounting code when you click on the account code field.
  • [Chart of Accounts] Can the Chart of Accounts list be turned back to its default settings?
    Yes in the registration menu you can set it to be back to default.
  • [Chart of Accounts] We are setting up budgets for each account code. Is it possible to do this?
    With budget management menu, you can set budgets for each account code and keep them controlled.
  • [Chart of Accounts] Is there a way to print data history by each account code?
    You can view major accounting reports - B/S, I/S, F/S, ledgers and many more - by each account code.
  • [Contract Management] Can I manage repeated sales that occur at a regular basis?
    Yes. Through the Contract Management menu, you can process sales that occur at a regular basis.
  • [Contract Management] Can I manage details on contracts made with another company in ECOUNT?
    Yes. You can register your contract history and create an account book based on it.
  • [Contract Management] Can I send the billing information in bulk?
    Yes. You can set billing criteria to manage for each customer, and also generate bills for each customer in bulk.
  • [Contract Management] Can I issue a tax invoice in bulk based on my bill?
    Based on the details of your billing information, you can issue a separate tax invoice for each customer.
  • [Contract Management] Is it possible to distinguish between the balance by contract that have been claimed and those that are not?
    Yes. You can see the breakdown of the charge and check the unclaimed amount for each contract.
  • [Contract Management] We apply a different price per contract quantity. Is it possible to set this?
    By setting the price according to the contract quantity differently, you can apply this automatically when registering the contract.
  • [Contract Management] Can I check the payment status of each contract by dividing it into a down payment, a mid payment, and a balance?
    Yes. You can freely generate billing units to see the status of each billing unit. You can easily manage your down payment, mid deposit, and balance by registering them as billing units.
  • [Contract Management] I want to manage the contract number separately within the company. Can I manage multiple numbers so that they do not overlap?
    When you input contract data, you can enter the contract number and check for duplicates.
  • [Contract Management] Is it possible to manage repetitive sales?
    Yes. Repeated sales can be pre-registered and processed at once.
  • [Contract Management] Can I manage the history of multiple contracts and process sales?
    You can register and confirm several contracts through the contract management menu, and issue a bill or an invoice.
  • [Contract Management] Is it possible to manage repeated sales, even though they are not repeated every single month?
    Yes. You can manage sales by specific date through contract management menu.
  • [Contract Management] Can I manage by contract terms?
    When registering a contract, you can specify the contract period and manage it.
  • [Payroll Management] Are the deductions automatically calculated?
    Yes. If you put only basic tax information clearly for each employee, the deductions are automatically calculated.
  • [Payroll Management] Can I create a payroll book with ECOUNT?
    Yes. If you manage payroll with ECOUNT and payroll book and slips are created automatically.
  • [Payroll Management] Can I include the allowance items and deductions currently used by our company?
    In addition to the default items, you can add up to 30 earnings items and deductible items.
  • [Payroll Management] Our company has a day laborer. Can I manage the daily salary?
    Yes, it provides monthly salary management menu for daily workers, so you can easily manage their time-based salary.
  • [Payroll Management] Can I create and manage my payroll by department/branch?
    Yes. You can create up to 50 payroll books per month by applying the salary grade. You can manage each payroll by different departments/branches.
  • [Payroll Management] Can I reflect the time and attendance on their salary?
    Yes, It is possible to link time and attendance to the allowance item and to bring the attendance management data from the payroll account to reflect it.
  • [Payroll Management] Can I count employees' salaries for in-house projects?
    Yes. You can aggregate from the payroll sheet to the project.
  • [Payroll Management] How are the payslips sent to employees?
    Payroll slips can be delivered in writing or by email, and the online payroll system(UserPay) allows employees to view their payroll details directly from the website.
  • [Payroll Management] Is it possible to calculate the salary by reflecting employee's clock-in/clock-out?
    Based on work history of each employee, it is possible to calculate hourly wage and first wage based on work history and reflect it to payroll.
  • [Payroll Management] Is it possible to calculate the bonus separately from the salary?
    You can create a [Bonus] in the earnings category, you can make up to 9 bonus ledger per month according to the salary level.
  • [Payroll Management] Can I upload a batch of payroll data without calculating through ECOUNT?
    Yes. You can bulk upload data with Excel.
  • [Payroll Management] Is it possible to manage daily work by site?
    You can manage daily income by registering a daily employee and inputting work records. You can manage the salary by site using the project classification value.
  • [UserPay System] We have a lot of staff. Is it possible for employees to check only their own salary?
    Available. You can use your online payroll system(UserPay) to view your salary online.
  • [UserPay System] If the employee wants to print the payroll, is it impossible to print directly?
    You can log into your online payroll system(UserPay) and print your paycheck directly.
  • [UserPay System] Can an employee directly pick out his withholding receipt?
    You can display/output yearly withholding tax from the online payroll system(UserPay).
  • [UserPay System] Can employees check only their attendance history?
    Yes. You can log into the online payroll system(UserPay) and view only your time and attendance slips.
  • [O/T & Leave Management] Do I have to enter the T&A details one by one?
    You can batch upload data to Excel so you can register your time and attendance in Excel at once.
  • [O/T & Leave Management] Is there a way for employees to record their own clock in/out times with ECOUNT?
    Of course. Using ECOUNT log in, log out time, you can record clock in/out time.
  • [O/T & Leave Management] Can I manage the remaining days of the vacation?
    You can set the annual leave and the annual calculation formula according to the company's own principles so that you can manage the number of days left for each employee to leave and easily check the details through various reports.
  • [O/T & Leave Management] If employees do not use e-approval and upload their time of yearly or night shift, does the person in charge have the ability to check and reflect them in their books?
    Employees can input the attendance directly through the online payroll system(UserPay), and the person in charge can check after confirming the employee's completed time and attendance slips from the ERP time list menu.
  • [O/T & Leave Management] Is there a way to make sure that the employees have entered clock in/out from outside?
    Yes. You can check the history of clock in/out time from external IP and check the place you entered.
  • [O/T & Leave Management] Can I automatically calculate the number of employees annual leave given accordingly to their working hours?
    Based on the Labor Standards Act, the annual number of days is automatically calculated based on a 40-hour, 44-hour system.
  • [O/T & Leave Management] Is it possible to calculate the salary based on the data entered in T&A?
    The ultimate goal of time and attendance management is to reflect pay and allowances. By linking the time and attendance code and the salary allowance item, the attendance record of the employee can be reflected in the salary.
  • [O/T & Leave Management] Can I manage the attendance(annual) in conjunction with e-approval?
    In ECOUNT, you can enter the time and attendance immediately, and only the completed payment can be reflected in the T&A.
  • [O/T & Leave Management] I would like to manage the time and attendance records such as tardiness and early leave. Is it possible?
    In addition to the basic Earning/Deduction provided by ECOUNT, you can manage up to 30 additional items per category.
  • [O/T & Leave Management] I want to see the data related to the time and attendance at a glance and report it as a settlement.
    It is possible to check at a glance and make an e-approval after output through the Time Attendance Summary and several books.
  • [O/T & Leave Management] Can I count the tardiness in their salary?
    Possible. You can reflect deductions such as tardiness as a negative amount in your salary.
  • [E-Approval] Will I be able to use the transaction history registered in ERP to create a draft sheet?
    You can attach an ERP slip, such as a quote, order, purchase order, job order, spending item, etc., and set it to reflect the book when the payment is completed.
  • [E-Approval] Can I approve the drafts outside?
    Of course. ECOUNT can be used anywhere on the Internet, so you can check and approve the drafts outside.
  • [E-Approval] Can you make a form for the draft content, or do I need to make it myself?
    There are many samples of frequently used forms, and you can use the supplied samples to modify them or use them to create your own.
  • [E-Approval] Am I notified when my approval turn comes?
    Yes. You can send notifications to approvers in turn, and you can send SMS, Eamil, and mobile push alerts in addition to your messages.
  • [E-Approval] If the person in charge is absent, is it possible to use Bypass or Wrap-up Approval?
    Yes. ECOUNT is available everywhere that has Internet access, so it can be processed immediately even if you are in a hurry or outside.
  • [E-Approval] Can I register and manage my approval lines?
    You can set a line of approval for a common template, or you can set up a line for individual approval for each ID.
  • [E-Approval] Can the people other than the approver check the paperwork?
    It is possible to share the draft through the Cc. and you can set the Cc. time before and after the approval is completed.
  • [E-Approval] Can I bring the data that is already registered in the slip and reflect it when I input the draft?
    You can create a draft by bringing the already registered slip to e-approval. It is also possible to automatically reflect on the books after approval.
  • [E-Approval] Can I have the desired slips automatically created?
    You specify the slips linked to each form so that you can enter the necessary slips when you enter the draft.
  • [E-Approval] Can I use my company's draft form as is?
    You can register and use the draft document form used by your company.
  • [E-Approval] Do I have to create a slip from the e-approval and enter the menu again to create the slip?
    The attached slip is reflected in the completed slip, so you do not have to create the slip once again.
  • [E-Approval] Is it possible to recover deleted drafts?
    You can see the deleted history, but you cannot undelete it.
  • [E-Approval] Will it be possible to enter my stamp or signature on the approval line?
    By registering a stamp or signature to be used in the approval line, you can proceed with the settlement work in the same form as the actual settlement.
  • [E-Approval] Can the referrer of the e-approval be able to check the draft only after the approval has been completed?
    When creating a draft, you can specify when the Cc. will be checked. The comment also depends on the reference time.
  • [E-Approval] Is there any way for the approver to modify the content of the draft during the e-approval process?
    In the case of the approver of the corresponding draft, only the approval and the attachment of the supplement can be added. They cannot modify the contents of the draft.
  • [E-Approval] I hope that the approval line of the e-approval is confirmed in the interlinked slip.
    The appropriate method is to set each line; the approval line of the e-approval and the line of the slip.
  • [E-Approval] Is it possible to check the e-approval in the mobile application?
    All of the ECOUNT information can be accessed with the app, so you can check the notifications in the app if you set a reminder when you create a draft.
  • [Customer Management (CRM)] Can I check the customer contract according to their progress?
    Progress status can be set for each post, so you can check the progress of each contract separately.
  • [Customer Management (CRM)] Is the CRM client management also possible?
    Yes. You can register potential client information, and if they become a real client in the future, you can immediately reflect it as an ERP client.
  • [Customer Management (CRM)] Is there a business card management function?
    Yes. From the business card management menu, you can register various information such as name, contact information, mail information and browse easily if necessary.
  • [Customer Management (CRM)] Is it possible to send texts and emails?
    Yes. The text/mail can be sent to the person in charge at the registered CRM/General Clients .
  • [Customer Management (CRM)] Is there a way to enter a lot of customer information easily?
    Yes. With the Excel Data Uploader, you can upload large amounts of data quickly and easily.
  • [Customer Management (CRM)] Is there a way to easily view the menus or accounts I have recently searched for?
    Yes. You can check your most recently searched records from the All-in-One menu.
  • [Customer Management (CRM)] I would like to display the history of my recent business transactions using the All-in-One menu. Is that possible?
    Yes. You can also check if you have written articles on the board from the menu, such as Groupware Worksheet or Consultations.
  • [Customer Management (CRM)] Can I specify menus that can be used in the All-in-One menu?
    Yes. You can change the menu access through the permission setting for each ID.
  • [Customer Management (CRM)] Is it possible to register both regular and irregular customers?
    They can be managed separately after registering customers through our [Business Contact] menu.
  • [Customer Management (CRM)] I would like to manage the Sales History board according to the progress.
    In addition to sales target, sales, and completion of sales, you can set the progress for each stage required for your company.
  • [Customer Management (CRM)] I would like to distinguish each business customer when registering a business card.
    It can be classified by the sales person using the Card Group and can be used as a search condition later.
  • [Customer Management (CRM)] I would like to see the entire transaction history of a particular customer.
    You can check the details of purchases and sales based on each customer using the All-in-One.
  • [Customer Management (CRM)] I want to create more boards related to customer management.
    You can add a new board with the desired name besides the pre-existing boards.
  • [Customer Management (CRM)] Can I add items that are essential for my company's customer management to the board?
    Yes. Input items can be set up, so you can register additional items that you need for customer management.
  • [Customer Management (CRM)] Can I upload my existing business card history at once?
    You can bulk upload data to Excel, so you can register business card details at once.
  • [Customer Management (CRM)] Is it possible to search by customer name on the CRM Board?
    There are various conditions that can be searched, such as customer, customer name, and item.
  • [Schedule Management] Schedule is a feature in the Groupware. Do I have to pay for it?
    You can use it for free. Among the groupware functions, schedule management, Clock In/Out management, business card management functions are provided free of charge.
  • [Schedule Management] Is it possible to register schedule on the mobile app too?
    Yes. You can register and check your schedule on mobile too, and you can check instantly when you login to your app by setting the widgets.
  • [Schedule Management] Can I download registered schedules in batches?
    Yes. You can use the backup function of ECOUNT ERP to select the desired period and download it in excel form.
  • [Schedule Management] Can I notify my employees of an impending schedule?
    When a registered schedule arrives, you can send notifications to attendees via various forms of notifications such as SMS, notes, and app push.
  • [Schedule Management] Is it possible to batch register recurring schedules such as weekly, monthly, or yearly schedules?
    You can set the repeat cycle, day of the week, and so on through the setting function of the Schedule to register the recurring schedule at once.
  • [Schedule Management] Can I view my schedule in calendar form?
    You can view the schedule in the form of a monthly calendar, and you can check the schedule in various forms such as list, day, and for each user.
  • [Schedule Management] Is it possible to schedule a delivery date when an order comes in from a customer?
    In addition to the sales order, you can link it with the purchase order and job order to schedule the delivery date. You can send the delivery date to the person in charge through the notification function.
  • [Schedule Management] Can I add necessary items to my company when I register schedules?
    Input screen setting allows you to add text, numeric, code type and so on, and use it according to your company's needs.
  • [Schedule Management] Is it possible to divide the schedule according to its character and search in this format?
    You can register a schedule break value according to the nature of the schedule, such as meetings, events, and vacations, so that you can view when you search for related dates in the future.
  • [Schedule Management] Can I set the schedule as the main screen of ERP?
    Set the calendar menu as a widget in the ERP main screen through the EP Dashboard setting. Then you can easily check the registered schedule as soon as you access the program.
  • [Timesheet Management] Is it possible to work with an external attendance program?
    It can be linked with S1, Caps, and KT Telecop programs, so you can automatically recall the time and attendance history.
  • [Timesheet Management] Can I check my clock in/out history?
    It is possible to manage from the Clock In/Out Record and Clock In/Out Status menu.
  • [Timesheet Management] Is it possible to only see the contents related to tardiness or early leave?
    You can check the tardiness/early leave history in the Tardiness menu by setting your company's time.
  • [Timesheet Management] Is it possible to manage attendance internally?
    You can manage clock in/out times without an external commuting program through the check-in function at login and the automatic exit at log-out.
  • [Timesheet Management] Is it possible to manage attendance for outside workers?
    You can manage the commuting status of outsiders separately from the Clock In/Out Status menu.
  • [Timesheet Management] Is it possible to manage attendance by setting our company's own commuting time?
    You can manage your commuting records according to the Time Zone set in ERP.
  • [Timesheet Management] Can I manage my commuting status for each department/user?
    The Template Setup function is provided in the menu of clock in/out, and it is possible to easily inquire about each department, a summary for each employee, daily working hours, etc.
  • [Timesheet Management] Can I write a report on attendance?
    You can view and print reports related to attendance such as Clock In/Out Status, Tardiness, Daily Time Sheet.
  • [Timesheet Management] Can administrators modify commuting history in bulk?
    You can view and modify the history for employees by providing a full tab in the Clock In/Out Record.
  • [Timesheet Management] Can I keep track of multiple commuting times?
    You can record multiple entries/departures per day on the Clock in/out records and leave a note.
  • [Timesheet Management] Can I connect my commuting time to an external system?
    There are three types of external systems that can connect with ECOUNT ERP: S1, Caps, and KT Telecop. You can connect your external system with ERP to check your in/out record.
  • [Timesheet Management] Can I check my commuting time?
    If you want to check the actual commuting time and the time stamped, you can check the commuting time and input time by setting a form in the Communiting State page.
  • [Timesheet Management] Can I check my employee's tardiness records?
    If you set the working hours for your company or for each employee, anything recorded after the start time is treated as tardiness and you can see the history in the tardiness status.
  • [Timesheet Management] What features should I use to manage the commute?
    If you want to manage your employees' commute, they can go to the log-in screen and check clock-in, and press the button log out/clock out when leaving. There is also a menu that allows them to check in and out by themselves.
  • [Timesheet Management] Can I use my employee's clock in/out record to calculate their salary?
    If the record of clock in/out is checked, you can calculate the amount of overtime during the calculation and reflect it on to their salary, after you have checked their time and attendance.
  • [Timesheet Management] Can I record my employees' in/out times at once?
    If you have checked the commute time for each employee, you will be provided with the ability to export the commute record to Excel. If you upload data according to the format, you can upload the commute record for each employee at once.
  • [Timesheet Management] I want to check the working hours for each employee.
    You can see the daily working hours for each employee. You can also see the working hours, minutes, standard working hours, and the differences for each worker.
  • [Timesheet Management] Can I get our company's daily worker's commuting records?
    Since there is no limit to the number of user IDs, daily employees can also create an ID to record their commute.
  • [Custom Boards] Can I add and delete any input field items I want?
    Yes, you can add items, change the location, and so on.
  • [Custom Boards] Is it possible to set up a post permission to enable departmental business sharing?
    Yes. You can set the posting authority for each ID, and you can specify the authority for input/view/ modification separately.
  • [Custom Boards] I would like to record and collect the customer service satisfaction survey data and use it as an evaluation material. Is this possible?
    Yes. You can add various types of items such as numbers, texts, dates, and files, and you can extract the data you input in the inventory summary format.
  • [Custom Boards] Is it possible to print or download the entries?
    Yes. Print and Excel conversion functions are provided.
  • [Custom Boards] Is it possible to specify required input value and selection value when creating a board?
    Yes, you can easily set it by checking [Required] for each
  • [Custom Boards] Is it possible to link the articles written on the board to the ERP menu?
    Yes. It is possible to create New Sales slip. You can see that the sales slip will be created if you just set up the Board > Options > ERP mapping.
  • [Custom Boards] Can I attach an image or a PDF file that I want to share after creating a post?
    Yes. We provide file attachment function within the capacity provided to the number of users.
  • [Custom Boards] Will there be a hyperlink function within the board that allows you to go directly to the site?
    Hyperlinking through separate URLs within posts is not available, but when you set the Field to text value/URL, it will work.
  • [Custom Boards] Is it possible to change the name to what we want instead of using the default name?
    Yes. You can make a [My Page] for each ID to change the name to your liking.
  • [Project Management] Can I manage progress status of a project?
    Yes you can view the progress status by project or by task at a glance.
  • [Project Management] Can I manage tasks by project?
    Yes you can create sub-tasks for each project and share the progress and related contents by each task.
  • [Project Management] Will the employees be notified when I complete a task?
    When you enter a post for a specific project or a sub-task, you can give another user a push notification.
  • [Project Management] Can I see the progress of all projects at a glance?
    You can see the progress of not only one but all projects that your company is carrying out at a glance.
  • [Project Management] Is it possible to save and share project-specific attachments?
    You can easily create a storage for each project, save project-specific attachments, and share the attachment with multiple users when viewing the progress of projects.
  • [Project Management] Can I view the progress of each project separately?
    Yes. You can divide the progress status by scheduled, finished, on hold, and terminated, by project and you can further segment the progress status if necessary.
  • [Project Management] Can I refer ERP slips in project posts?
    Yes ERP slips such as quotation, purchase orders, job orders, and payment journals can be used as a reference.
  • [Project Management] Can I count the number of projects for the past year by PIC or by customer?
    Yes you can see progress and work time by tasks, PIC, progress, departments, customers and many more.
  • [Project Management] Is it possible to mark those projects that have passed the deadline?
    There is a setting for highlighting past project deadlines and see them by daily/weekly/monthly/quarterly.
  • [File Storage] Can I link external storage service to ECOUNT?
    Yes, we currently offer Google Drive, One Drive, Dropbox and BOX so if you are using any one of these storage systems, you can easily link to ECOUNT.
  • [File Storage] Can I share image files for internal usage purpose?
    Yes. You can share image files by registering them in Image Storage.
  • [File Storage] Can I attach materials such as drawings when creating a slip?
    When you can attach any data or files from MyStorage.
  • [File Storage] Can I attach a shared image in posts?
    Yes, if you have already registered shared images in Image Storage, you can attach them easily in posts.
  • [File Storage] What is the storage capacity?
    When using GW, 50GB is offered for additional 5 users at $10 per month
  • [File Storage] What if I exceed the storage capacity I have?
    You should back up your data and delete them in ECOUNT to get more capacity or increase your GW capacity at additional cost.
  • [File Storage] How many files can I attach?
    You can have up to 5 from MyStorage and 10 if they are straight from your PC.
  • [Office Equipment] Is it possible to manage the usage history for my office equipment?
    You can check the history of office equipment usage by each users.
  • [Office Equipment] Would I be able to check whether a conference room is in use or not through ECOUNT ERP?
    If you register the conference room as an equipment, you can check whether the conference room is in use or not.
  • [Office Equipment] Is it possible to manage office equipment usage by daily/monthly/by office?
    Yes. You can check the daily/monthly/equipments usage in different tabs.
  • [Office Equipment] How can I manage company vehicle usage history?
    With office equipment function, you can record history of company vehicle use and leave notes.
  • [Office Equipment] Can the office equipment usage be shown in a calendar format?
    Viewing by calendar format is available or you can also enter the date on the calendar right away.
  • [Office Equipment] Can I take pictures of office equipments and save them together?
    You can attach files when creating an equipment history, or you can upload photos instantly by mobile.
  • [Office Equipment] When registering office equipment history, can I set an additional comments field?
    Since the input screen can be modified, you can add any input fields such as numeric type, text type and date type.
  • [Office Equipment] I would like to know the usage status by each equipment at a glance. Is there any way to make it more stand out for each item?
    If you use the label function which can be displayed in different colors, each item can be distinguished easily.
  • [Office Equipment] I would like to print a report for one month's usage details. Is it possible?
    If you filter the date, you can view and print relevant reports.
  • [Office Equipment] Can I view my office equipment history by the hours of a day?
    You can check both usage history and returned history of office equipments by each hour.
  • [Office Equipment] Can I check the equipment usage by each user?
    Of course, you can check the usage status of office equipment by user.
  • [Office Equipment] I regularly use office equipment, do I have to enter it every time?
    No since the repeated usage details can be registered automatically.
  • [Survey Management] Is surveying status shared in real-time?
    Yes, a list of voters will be provided.
  • [Survey Management] When I create a new survey, how can I let my employees know?
    You can send notifications by messages or you can even choose to show the new survey pop up when a user first logs in.
  • [Survey Management] When surveying, can a post or a slip be shared together as a reference?
    Yes, you can refer to any posts or slips when creating a survey.
  • [Survey Management] Can I share surveying information in ECOUNT messenger?
    It is possible to share it in the messenger.
  • [Survey Management] Can the survey be finished even though not everyone has voted?
    Anyone who has uploaded the survey can choose to end it whenever.
  • [Survey Management] Even though a user is not a GW user, can he/she participate in the survey?
    Yes, anyone can participate in the survey even though he/she is not a GW user.
  • [Survey Management] Is there a specific format to the survey?
    There is no specific format that you must use when creating a survey. However, the minimum number of 2 survey items has to be met. You can register up to 20 survey items in a survey.
  • [Survey Management] Can I only register in the contents part of the survey menu? I would like to add more information but the input field is not enough.
    When you register a survey, you can refer another post from the bulletin boards. Since posts can contain much more information, it will be more efficient.
  • [Survey Management] Can I add extra notes in addition to survey contents?
    After choosing survey items, you can leave memo and comments.
  • [Survey Management] How do I check survey contents?
    A registered survey is shown as soon as you log into ECOUNT for fast checking.
  • [Survey Management] How can I check voting status?
    During the voting process, you can check the progress of the vote by individual, so you can shorten or extend your voting deadline.
  • [Survey Management] Can I see my previous surveys?
    Since there are 2 tabs - In Progress and Completed - you can check in the completed tab or to filter by date.
  • [Survey Management] Is it possible to copy an old survey?
    Yes you can copy an old survey for fast registration.
  • [Vehicle Operating Log] Is it possible to calculate the distance traveled automatically by entering the distance shown in the car dashboard?
    Yes, the driving distance is calculated automatically if you input before and after distances.
  • [Vehicle Operating Log] We have salespeople who use company cars to drive long distances. Can we manage company vehicle log by each person?
    Yes, with Vehicle Log menu, you can view history by each salesperson.
  • [Vehicle Operating Log] Can I record driven distance and destination of a company vehicle?
    If you use our Outside Duty menu, you can easily register driven distance as well as your destination.
  • [Vehicle Operating Log] Is it possible to check driving history by PIC?
    Yes, if you input PIC when creating a slip, you can easily search by PIC.
  • [Vehicle Operating Log] Can I check driving history by each vehicle?
    Yes it is possible to view log by vehicle if you input the type of vehicle when creating a slip.
  • [Vehicle Operating Log] Is data backup available?
    Yes, you can export into Excel format in Vehicle Operation Status menu.
  • [Vehicle Operating Log] Can I upload pictures of the car dashboard?
    Of course. You can upload an image together with your driving log. If you wish to upload by mobile phone, you can take a photo with your mobile then upload it straightaway.
All features of ECOUNT ERP
$55/month
ECOUNT ERP pricing policy